I travelled with a coach tripy The hotel was busy. but the servicewas exellent . we had a warm welcome the hotel the main part off the hotel was clean and not in need of any upgrading as some revieves have said ,the decor and carpets in good condition clean and bright The bedroom were bright and clean The Food...
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Dear Joan. Thank you for taking the trouble to write on Tripadvisor. I appreciate your comments and pleased that your group enjoyed the stay. I hope to see you back again in the not too distant future. Remember we do some great Christmas and New Year packages full of entertainment that you will love. Graham
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We stayed here for one night booked last minute, ok the view from the window was of the roof but it was the last room, and who looks out the window anyway??!! The room is for sleeping and in that respect is was great, big comfy bed and all the facilities you need. It was also very clean.
The best...
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Dear Bimbleweed, I am delighted you enjoyed your stay with us. I will pass on your comments about the cleanliness of the leisure club to the leisure team as they will appreciate your kind words. don't forget to book with us again soon! Graham
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My partner and I have today returned from a 2night stay at The Elstead Hotel and although it is a little way out from the main resort we did not find this a problem at all (we travelled by train to Bournemouth not car). We would definately recommend this Hotel to others as we found the staff were very polite,...
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Thank you Marilyn for your kind comments on Tripadvisor. I hope you will decide to return and bring your friends also. I can safely say that you will have a great time once again. Graham
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Most reviews have said it all.Staff throughout excellent.Everybody smiled. Breakfast and dinner were very good. Asked for extra breakfast roll-no problem. Table for two asked and given.
Rooms were clean but our bedhead had a layer of dust which we wiped with our fingers and top of wardrobe had a very old cigarrete end still there.Do you expect house keeper...
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Thank you for your review. We place great emphasis on our standards of service and I am pleased that this was evident during your stay. We would love to see you again and can promise a bigger bathroom next time. Graham
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Just returned from a four night break at the Elstead Hotel. The hotel staff were very friendly and really made us feel welcome. All the rooms were clean and spacious, decor a little dated but this didn't affect our level of comfort. The breakfast on offer was superb. There wasn't any entertainment for the children but I wasn't expecting this...
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Thank you for reviewing us on Tripadvisor. I am so glad that you enjoyed your stay and that you managed to keep the children occupied. We don't have DVD players in every room but can always provide them on request. Please just ask for one at time of booking and we hope to see you again soon. Remember we are...
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We stayed for 2 nights last weekend and was very impressed at the hotel room, staff and the wonderful breakfast. The food in the restaurant was replaced and kept fresh. We stayed with a 4 year old who was looked after very well. The swimming pool was great and the gym equipment looked good too. The decor all looked fresh...
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Dear Paula. I am delighted that you enjoyed your stay with us. I note you particularly enjoyed the breakfast which is great as it is such an important meal of the day and we believe in ensuring our guests are well fed before embarking on a day in Bournemouth which often involves much activity. We hope you will come back...
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Visited Bournemouth this weekend from 30th March 1st April. Stayed at the Elstead hotel.Very good value for the money room very comfortable. Pool and gym area very good. Breakfast exceptional ,good standard of choice, service very good. Would stay there again without a doubt
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Dear Michael. Thank you for taking the trouble to write a review and I am delighted you enjoyed your stay. Graham
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We were lucky enough to get 4 days for the price of 3 and opted for the dinner, bed and breakfast option. It was amazing value. The hotel may be a bit dated but that didn't bother us at all. We had extremely good service from the moment we telephoned to make our booking to the time we checked out....
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Dear Sue, thank you for your kind comments on Tripadvisor. I am so glad that you managed to get to the evening show on time and hope to welcome you back in the near future. Graham
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We recently stayed at the Elstead for 2 nights. The lady on the reception was very pleasant and welcoming. We were given a room on the first floor just above the bar, facing onto the main road. The room was nice: spacious, bright and clean. There was a fairly large television on the wall. We had a fridge so that...
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I am sorry that you did not enjoy your stay as much as we would have wished. I have examined your comments thoroughly and know we can provide better customer service than we clearly did on this occasion. I do remember talking to you during your stay and I must have misinterpretated your feelings as I recall receiving positive from...
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Visited this hotel for a weekend Ladies festival... We did not sleep there so I cannot comment on the rooms, we stayed across the road in a superb little hotel... however I can comment on what we experienced..The hotel itself, is a little tired and basic in the common areas and in need of a refurb the dining room is...
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We are sorry to hear you were not able to book accommodation at our hotel as we were full with the guests attending the Ladies Festival which you also attended. Its a pity you were not able to stay with us because I know all the guests had a fantastic time and i am sure you would also have enjoyed...
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