Friendly and efficient service from telephone booking to check out. Without exception all staff very friendly, polite and helpful. For a 2 star hotel this exceeded our expectations. Food good and dining room service swift and efficient even though there was a coach party staying at the same time. We opted for a superior room which had flat screen TV... More

The staff were nice and friendly esp the man on reception . The free use of the pool, sauna and hotub is lovely and I enjoyed it very much Breakfast was good . The bedroom 1 was very small and very old decor but the place is being refurbished so I think people should give them a chance Before posting... More

Loved it here. Food was fabulous, service good & atmosphere generally quirky & enjoyable. Mini sweeping staircase so attractive (due to history of Duke of Wesminster!); swimming pool fantastic, warm & clean. Value for money; second to none!

have just come back from 3 nights at the new westcliff.stayed there a few years ago,it was good then.now even better.nothing to fault.food excellent.dont know how they do it for the money.spotlessly clean,refurbs.going on,lovely when complete.we will be back.well done to you all.

We stayed at the same time as the previous writer (the bowling tour), which meant that the hotel was fully booked. There was some confusion regarding the table assignments, but the management was very courteous and accommodated us well. Rooms were comfortable (a bit small) and well appointed. The front seating areas were nice as a meeting place for us... More

I booked this hotel for our bowling club group. This was the first time we have stayed at this hotel, so was a bit apprehensive on whether it would suit everyone in the group, having been organising the holidays for a few years, I know you can't please everyone. However, the staff could not have been more helpful, when there... More

My company uses this hotel on a weekly basis and has become like a second home ,the staff are very friendly and helpful ,the food is excellent ,the hotel is well situated near the town center and beaches all in all very good value for your money.

Just spent a few days at the New Westcliff Hotel, a very pleasant stay, friendly helpful staff, good food, comfortable surroundings at a good price. Owner Paul has a program of refurbishment ongoing, what has been currently done has been completed at a high standard, and I look forward to our next visit. As 2/3 star accomodation goes you'd be... More

A great stay at this hotel which is conveniently located just a short walk to the town, and beautiful gardens/beach. The hotel staff couldn't be more helpful and friendly, and there is always a great atmosphere. The food was also to a very high standard and I am happy to be staying again in a few weeks time.