We stayed at this hotel for one night! the hotels decor is beautiful and invites you inside. There are some parking spaces around the hotel. The building has easy access to the beach although there is a little walk involved. The staff is very friendly although the bathroom could be a little cleaner. The room was quite small and the... More

Stayed in a bigger room on third floor during the summer, my recent stay visit was on 1st floor in a room not as nice. Lovely staff and decent value for money. Great decor downstairs and well presented breakfast. Stayed with young child on trip before and well looked after by staff. Location great for nearby Old Christchurch Road and... More

I stayed at this hotel for a weekend break. The location is right on the cliff top, but 20-30 minutes walk in to Bournemouth. The double room was very small, but we didn't spend much time in it. The bar staff were very slow, and had no idea of who was waiting to be served. The breakfast staff were much... More

two lovely nights stay, hotel is lovely , very pleased with the rooms very clean large comfortable beds, and the staff cannot fault very helpful polite, planning to book again within next few weeks and will recommend to family and friends, had problem with low water pressue and the young manager sorted the problem for us straight away , More

The cottonwood sells itself as a boutique hotel, I feel that apart from the rich decor in the public areas it falls short of boutique. I had a large room on the ground floor, the tv was big and old and 4 channels only, the furniture was old ( not vintage or distressed just old) and mis matched. There was... More

If you want to get away for a romantic weekend, I would consider another quaint hotel. The location is great, right on the water, but the quality of the room needs improvement. Room had no view (you would need to pay more for the water view), under decorated, uncomfortable beds, phone didn't work as you can't reach the receptionst and... More

We had such a lovely time hotel is well situated and the staff are really friendly am definitely going back. But don't go when I am going because I want to be sure of a room, will stay longer next time and thanks to Groupon for introducing us to this great hotel. More

The hotel stay was ok, very nicely refurbished but little touches missing, no biscuits in the room, no pen & paper, no instructions by the phone of how to call reception or room service! We checked in and were greeted by a very efficient receptionist, it was a busy Christmas Party night however we were advised bar snacks would be... More

Our first impression of the Cottonwood was good- The location is great- right on the sea front. Walking in, the decor of the hotel is unique and eclectic- bright colours and a nice atmosphere! Unfortunately the woman at reception left much to be desired. She was rude and although it was 2pm, told us our room wasn't ready yet. Luckly,... More