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Wessex Hotel, Bournemouth

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Wessex Hotel

3.0 of 5
West Cliff Rd, Bournemouth BH2 5EU, England
Hotel amenities
Wessex Hotel
45 traveller photos
Ranked #38 of 73 hotels in Bournemouth
3.5 of 5 stars 273 Reviews
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273 reviews from our community

Traveller rating
    45
    108
    69
    34
    17
See reviews for
Families
49
 
Couples
112
 
Solo
8
 
Business
37
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Danmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“not sure”
3 of 5 stars Reviewed 24 May 2013 NEW

VERY outdated hotel. Staff was very friendly though and the breakfast was good. But the room looked like something from the 70ies and the bathroom was the same. The floors were so creaky everywhere that it was almost funny. We had paid £90 as a “highly reduced” rate, which I don’t understand and consider slightly expensive. We didn’t use any... More

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pershore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Convenient Hotel”
3 of 5 stars Reviewed 19 May 2013 NEW

Stayed for 1 night , a friday. Booked whilst we sat outside so we knew whet the exterior looked like. When we checked in the staff where pleasant and helpful enough. The room was a bit dated but we have stayed in worse and paid more. The bathroom is very big and could do with an update but it wasn't... More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
23 May 2013

Dear Reviewer, Thank you for taking the time and effort to review the Hotel following your recent visit. I was pleased to read that you found the front desk team to be pleasant & helpful. I have passed your comments on to the head housekeeper who is going to ensure that problem is dealt with so thank you for informing... More

1 review
1 helpful vote 1 helpful vote
“Tired”
2 of 5 stars Reviewed 17 May 2013

It's a good thing we are! Room decor is 80's, wallpaper peeling, carpet threadbare and bed is awful! I've just asked for replacement pillows, which are not much better than those they're replacing. Bathroom is large but desperately needs upgrading; sink has odd taps that are too small so that you can't easily rinse your hands and the shower attachment... More

Was this review helpful? Yes 1
gm_wessex, General Manager at Wessex Hotel, responded to this review
23 May 2013

Dear Reviewer, Thank you for taking the time and effort to review the hotel following your recent visit. I am aware that some of the rooms are becoming a little tired but I am not aware of any of my rooms being as you describe I would be delighted if you would be kind enough to email either the room... More

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Ellesmere Port, United Kingdom
1 review
“drab and cold hotel”
3 of 5 stars Reviewed 17 May 2013

This hotel is a good location. Public areas quite pleasant. Very disappointing room. Cold and drab. Bedding and furniture old and tatty. No heating in rooms till 7pm. Breakfast was also cold. Desperately in need of an overhaul. Staff were very pleasant. Pauline

Was this review helpful? Yes
gm_wessex, General Manager at Wessex Hotel, responded to this review
23 May 2013

Dear Reviewer, Thank you for taking the time and effort to review the hotel following your recent visit. I was pleased to read that you found the Hotel to be located well and that the public areas & Staff were pleasant. I was disappointed to read that you found your room to be cold, in the winter we have the... More

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Lovely staff, professional, young and multinational”
4 of 5 stars Reviewed 16 May 2013

Stayed a couple of days at the Wessex, first thing they did was give us a free upgrade to a premier room , which was large , well equipped and pleasantly decorated.The staff were young and came from so many different countries , all spoke excellent English.The the guy on reception was very courteous and most helpful upon arrival.Breakfast was... More

Was this review helpful? Yes
gm_wessex, General Manager at Wessex Hotel, responded to this review
23 May 2013

Dear Reviewer, Thank you for taking the time and effort to review the Hotel following your recent stay. It was great to read that you enjoyed the bedroom you were given and that you found Martin on the front desk to be very courteous & helpful. I am pleased that you enjoyed the breakfast offering and that you found the... More

1 review
“Old, under staffed hotel, but very cheap”
3 of 5 stars Reviewed 15 May 2013 via mobile

I came to Wesses Hotel, as part of a business/conference appoinent. When I checked in on arrival I was asked to pay in advance for the full stay, which is not a real problem. However I was quite surprised when I heard the price, it was a good value for money, only £45 for B&B. But that feeling disappeared when... More

Was this review helpful? Yes
gm_wessex, General Manager at Wessex Hotel, responded to this review
23 May 2013

Dear Reviewer, Thank you for taking the time and effort to review the Hotel following your recent visit. I am sorry that you were not aware about payment on arrival this is now standard practice throughout the majority of UK hotel operators. I do wish that you had brought to the team’s attention that the room was not to your... More

Worthing, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Friendly & familiar environment”
4 of 5 stars Reviewed 12 May 2013

There seem to be mixed impressions of this hotel. We have been going to the Wessex Hotel every year for a short break for many years. Our last visit admittedly was September 2011 but we find the hotel a familiar friend, a bit like putting on some comfortable clothes! Yes, there are lots of corridors and the floorboards creak, but... More

Was this review helpful? Yes
gm_wessex, General Manager at Wessex Hotel, responded to this review
14 May 2013

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent visit. It is always nice to hear from customers who have been staying with us for many years. I was delighted to read that you had enjoyed our evening meal and breakfast offering. Your comments about the bedroom, public areas and team are... More

Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic hotel, not so much the room...”
4 of 5 stars Reviewed 2 May 2013 via mobile

I had a buyagift.com given for Xmas so my partner, little boy and I decided to visit Bournemouth and Wessex hotel was amongst the hotels to choice from. firstly they were very accommodating with allowing our little boy to join us as it was only for two people. We checked in absolutely fine...when we got into the room (350) they... More

Was this review helpful? Yes 1
gm_wessex, General Manager at Wessex Hotel, responded to this review
8 May 2013

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent visit. Please accept my apologies for the room that you were allocated, room 350 would not be a room that I would put a couple and a child in, we do have a few new team members on Reception who are still learning... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“never disappoints”
4 of 5 stars Reviewed 20 April 2013

I stayed for the 8th time in this clean friendly centrally located hotel just after Easter bank holiday and as usual the staff service was of a high quality. Seems like east europeans are always this way and maybe we Brits can learn something about courtesy from them. The general decor is good and the rooms serviceable comfortable and of... More

Was this review helpful? Yes 2
gm_wessex, General Manager at Wessex Hotel, responded to this review
5 May 2013

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent visit. It’s so nice to hear from our regular customers, I was pleased to read that once again you enjoyed your visit. Thank you and we look forward to welcoming you back again soon for your 9th time. Kind Regards Robert Warren General... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Happy Guest”
4 of 5 stars Reviewed 12 April 2013

Stayed here with friends on a dance weekend. Very pleased with our rooms which were large, clean and well appointed. Everything worked and even the kettle was a full sized one and the fridge spotless. The staff couldn't have been more welcoming and helpful. They all seemed very happy to be there. The outside of the hotel was somewhat shabby,... More

Was this review helpful? Yes 2
gm_wessex, General Manager at Wessex Hotel, responded to this review
5 May 2013

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent visit. I love your header “Happy Guest” it was great to read that you and your friends enjoyed your dancing holiday. Your positive comments about your room, food, service and dancing facilities made very pleasant reading and all the team really appreciated your... More

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Additional Information about Wessex Hotel

Also Known As:
Wessex Hotel Bournemouth
Address: West Cliff Rd, Bournemouth BH2 5EU, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 73 hotels in Bournemouth
Price range (per night): 107 AUD - 573 AUD
Hotel Class:3 star (3*)
Reservation Options:
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Wessex Hotel
West Cliff Rd
Bournemouth BH2 5EU
England
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