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All 74 Bournemouth hotels »

Wessex Hotel

3.0 of 5
West Cliff Rd, Bournemouth BH2 5EU, England
Hotel amenities
Wessex Hotel
Ranked #31 of 74 hotels in Bournemouth
3.5 of 5 stars 149 Reviews
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149 reviews from our community

What travellers say about this hotel
  • Very good(14)
  • Outdoor pool(6)
  • Reception area(4)
  • Friendly and helpful(3)
  • Free car park(3)
  • Premier rooms(3)
  • Short walk(3)
Traveller rating
    32
    58
    30
    21
    8
Only show reviews for Family (24) | Couples (56) | Business (25)
Date Rating
Stourbridge, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Stayed here for 5 days in may. The reception, bar and dining area are all super flash with up to date decor and furnishings, however as soon as you leave the front of house, you step back in time to something akin of Fawlty Towers era. The stair carpets are threadbare on some of the steps which in my opinion... More

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See 3 more reviews by Harry_wmp for Bournemouth
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2012

Visited with a party of 70 for a Ladies Festival on 4th May. We upgraded our room to their premier grade and it is well worth doing this as the room was huge with a light airy and modern feel. The bed was nice and firm and the bathroom excellently fitted out (room 280) with a shower and a bath.... More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
18 May 2012

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent ladies festival. Thank you so much for your comments and I am not just saying that as you mention me !!. It was a very good weekend and myself and the team enjoyed looking after you that weekend and we hope to see... More

England
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

We were due to stay for 2 nights having booked through a voucher deal. £80 for 2 people for 2 nights. It definitely was too good to be true. The reception is quite modern looking and gives you a false sense of security. It was not a sign of things to come. The lift is cramped and can only just... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 May 2012

This is by far the worse hotel we have visited in many years of taking short breaks. The first room we were allocated was small, miss-mash of furniture, stains on carpet & had a bad smell. We were offered another room, but that was also poor. The photo's on the website do not reflect the rooms.It was so bad we... More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
18 May 2012

Dear Reviewer, As you know i think the day you completed your review i did email you to discuss your comments. Kind Regards Robert Warren General Manager More

high wycombe
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 May 2012

We were given a 2 night break as a present from our daughter and having read previous reviews decided in advance to pay for £20 per night room upgarade. We also booked and additional night it being Bank Holiday weekend, at an oncost of £119. The staff were superb from reception to room service to the restaurant. Having previously stayed... More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
18 May 2012

Dear Reviwer, Thank you for taking the time and trouble to review the Hotel following your recent visit. It was great to read how much you had enjoyed your stay. Its always good for myself and the team when a customer says the team were SUPERB. It was also great to see that you enjoyed your room and our breakfast... More

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 May 2012

Great location - easy to find and good for both the town and beach. The lobby area of the hotel is lovely, clean, comfortable and modern. The staff on reception were friendly and very helpful. We were told on check in that there was an event that night which may mean a bit of noise, and asked if this was... More

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See 2 more reviews by norbaltine for Bournemouth
gm_wessex, General Manager at Wessex Hotel, responded to this review
18 May 2012

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent stay. I was pleased to see that you found the hotel to be clean and the staff to be friendly. Please accept my apologies for the standard of breakfast on the first morning but i was pleased to see that the second morning... More

Broxbourne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Very good value and excellent staff. Its a shame that few UK staff are able to meet the standards of this good hotel.Very quiet enviroment.Excellent meals. More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
5 May 2012

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent visit. Excellent staff, Excellent meals & very good value what can i say apart from Thank you it was great to see that you enjoyed your time at the Hotel. We look forward to seeing you on your next visit to Bournemouth. Kind... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 April 2012

We spent a great weekend here. It was a Ladies Festival so there were 150 of us but the staff were good, the service great and the food was not just excellent quality, it was good value. Yes the bedrooms are a little dated and could do with some updating, yes the carpets could do with some replacemnt in the... More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
5 May 2012

Dear Reviewer, Thank you for taking the time and trouble of reviewing the hotel following your recent Ladies Festival. It was great to see that on the whole you had enjoyed your weekend i know the weekend went very well and it was a pleasure having you and your party here we look forward to seeing you all again next... More

London Heathrow
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Hotel a bit tired. We paid for "premier" accommodation but were initially checked into a dull and dingy room which we assumed / hoped could not be correct. Front desk apologised and moved us to a better room which had been redecorated to some degree but disappointingly the job appeared unfinished.... newish wallpaper; bathroom good .... but the carpets and... More

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gm_wessex, General Manager at Wessex Hotel, responded to this review
5 May 2012

Dear Reviewer, Thank you for taking the time and trouble to review the hotel following your recent visit. I am sorry that you felt the hotel to be tired there are areas we know we need to improve on and we are working our way through them. Thank you for your comments i found them very useful. Kind regards Robert... More

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We normally stay at the Wessex three or four times a year for weekend breaks. Its excellent location close to the beach and the town centre means you can park your car in the hotel car park and forget about driving! Our first visit of this year was in March. Our daughter and a friend had tickets to the ‘The... More

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See 2 more reviews by Brianita for Bournemouth
gm_wessex, General Manager at Wessex Hotel, responded to this review
25 April 2012

Dear Reviewer, Thank you for taking the time and trouble to review the Hotel following your recent visit. Helpful staff, clean rooms wonderful meals what can i say apart from Thank you its always great to hear that all of our efforts have been appreciated. Thank you for your continued loyalty and we look forward to welcoming you back soon.... More

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Additional Information about Wessex Hotel

  • Wessex Hotel Bournemouth
Address: West Cliff Rd, Bournemouth BH2 5EU, England
Price range (per night):* 80 AUD - 192 AUD

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Wessex Hotel
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