the bourne hall hotel in bournemouth staff can offer you only a bad service ! i can only speak about my negative experience with them through blogs, forums and friends...even if they're cancelling my comments. i have a reservation with them and easy to book but it was impossible to cancelle it trough many email so i have to pay... More

i stayed here in april with my partner it is in a great location and staff were very friendly and helpful food was ok all in all i got what i paid for and would stay here again More

My wife and I have just returned from a weekend in Bournemouth, I had left it late to book a hotel and hastily booked the Bourne Hall Hotel as there was a lack of availability in the area. I did not read the reviews made by other visitors before booking and therefore was not sure what to expect. Plus points... More

Having read previous reviews I was expecting something awful when we stayed here for 2 nights but we were impressed. It is only a 2 star hotel so it is basic, but it is also priced accordingly and has a great location. The room was clean and recently painted and the beds were comfortable. The new owners realise that there... More

this hotel is very tired at present and needs a lot of money spent on it. i believe there are new owners there now and i wish them the best of luck. fabulous location, the parking though limited is free, breakfast was fine and the staff really friendly. i had no towels in my room and the phone didnt work... More

When staying here, you have to remember that it is advertised as “AA Two Star” and as such, any comments or criticisms have to be proportionate to the low rating. We stayed with a group for three nights, check-in was easy and efficient and we were able to leave our car in the slightly cramped car park at the back... More

This place is a disgrace and should not be able to trade... Needs to be closed down! We booked a family room (which consisted of a double bed which myself, my wife and our 3 yr old daughter had to share) On arrival we was greated by 2 guests arguing with the manager as they were being kicked out for... More

As we walked into the hotel there was a foisty smell which carried through the hotel. The hotel décor was very outdated and parts of the hotel needed looking at, it seemed to have once been a beautiful building which had been let go. The rooms weren’t as clean as they could have been and I had to take pillow... More

Where do I start........Me and 2 friends wanted a cheap and cheerful place, we got cheap but defo not cheerful. There was ash on the window cills, cig burns in the curtains, a hole in the bath, no heating, we had to ask 4 times to get the tv turned on but still wasnt, the hair dryer didnt work, we... More