Check in was excellent and could not have been more helpful, the room was excellent, we even had a sea view. The restaurant staff could not have been better, a credit to the hotel and the food was good. In places the corridors of the hotel looked a little tired, carpet worn. The Aztec Spa pool and facilities though good... More

The hotel is always up to the top standards it should be. The restaurant manger Steve and his staff are amazing, Nothing is to much for them. The food and service puts others hotels and restaurant's to shame.

Spent the May Bank Holiday weekend at Carlton Hotel. Reviews looked OK but we ended up somewhat disappointed. Check-in was very efficient until I enquired about dinner. The answer was: "you will have to ask the restaurant manager to see if there is room". A bit odd I thought - surely a hotel should be able to accommodate everyone staying... More

My mum took me away for the bank holiday. As soon as we got their are room was ready, it was also very clean and tidy. The breakfast was also brilliant and the dinner meal likewise accept for the Sunday we were disappointed with the lack of choices but still what we had was tasty, the desserts were also delicious.... More

We have stayed here many times for dance breaks. Bedrooms comfortable with tea and coffee making facilities. Food was delicious and well presented. Staff work so hard to make this an enjoyable experience.

Another weekend at The Carlton Line dancing. What a lovely hotel it has it all. Very good food, very good staff and a very very good atmosphere. Our room 214 was spotless, the sea view was lovely. We were staying and attending “Chris’s Line Dance House Party” If you line dance this is the weekend for you. A very pleasant... More

My friend and I were warmly welcomed by an informative receptionist when we checked into the Carlton Hotel for a Spa break. The car park was convenient and hotel location within easy walking distace from the seafront and railway station. We passed Torre Abbey when we walked down to the promenade to buy some postcards and walk along Princess pier.... More

We go to Torquay a couple of times a year and always stay at the TLH resort. We have stayed at the Derwent when our teenage daughter and friend have come with us. They have stayed in the room next door and they have enjoyed the freedom but have us near by if needed and us like wise! They particularly... More

First impression....great parking.......Excellent reception, helpful, friendly and informative. Offer of assistance with bags is always welcomed [but not accepted this time] and we were offered a newspaper which was ordered and arrived each morning, our room was as ordered, clean, tidy and well decorated, windows were clean. We wandered about the complex and were impressed by the cleanliness and the... More