While the bedroom was okay, breakfast wasn't good and on arrival I was informed that I couldn't dine in as they had no chef! The staff were indifferent at best and lacked any training in basic manners and customer care.- one got my name wrong and was totally disinterested.The public areas and exterior need a complete make over and is... More

This was a one night stay thank goodness I really do not believe that Hotels like this are allowed to remain open .If we were knowledgable about the policy regarding cancellation we would have driven away very quickly.The staff were very unhelpful the breakfast terriblle and the state of the rooms very extremely poor we did not use the shower... More

After reading some of the latest reviews about this hotel I was expecting the worst. No way, we had a warm clean room, instant hot water, well made bed, plenty of drawers,(a rarity these days) ample breakfast, a good bar with prize winning ales and beer,and friendly staff. No its not 5 star and doesn't pretend to be.Look at the... More

I had booked this over the internet so didn't really have good idea about it and didn't read any reviews. I drove up and just looked at it and drove away again. Horrible location by the station no parking.Not a place for a lady on her own travelling on business.

By far the dirtiest place I've stayed and that includes hotels in third world countries I've visited. The room had damp and peeling paint, The toilet had to be cleaned before we could use it. The corridor smelt of vomit and I suffered several bites after sleeping in the bed. I used to visit the hotel 25 years ago and... More

took family to Exeter to visit friends, needed a reasonably priced place to stay. It was the Victorian built railway hotel we chose, because of its closeness to the centre, and wasn't exorbitantly priced. It had the air of a grand old dame fallen on hard times..We were on the third floor, which ment an awful lot of stairs to... More

Have just returned from a stay at the Great Western hotel in Exeter over the weekend. Opted for this establishment as we were using the trains, so being close to St David's station was ideal. Arrived early evening however there was no one manning reception, luckily we were spotted by a member of staff working in the adjacent bar. We... More

Rooms were fairly small, and the bathrooms tiny. Very quite rooms. The staff were extremely pleasant and the breakfast was tasty. The wireless was very poor in the rooms, but did work better in the bar. In need of some updating throughout, but I would stay here again if I were in Exeter.

Everything is bad about this place. Receptionist ignored me for 5 minutes, although she was three feet away from me on the phone. demanded payment before I had seen room, ( which I refused to do ). Room was in furthest corner of hotel. No lift to third floor. Just grim. Reception closes at 10, so I had to deal... More