First, the good parts, breakfast very nice, lady who cooks and serves extremely friendly and helpful - makes you feel very welcome. Location fine and the place is generally clean. The bad parts, room not serviced, bathroom without heater (wet towels not nice, and they charge £1 per towel for replacements). with an unheated bathroom this made the bedroom smell....
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We are disappointed to have had dissatisfied guests and would always take potential complaints as 'constructive criticism' and try to address any issue raised. On this occasion we have made the decision to put heated towel rails in the en-suites for drying towels and have ioniser/dehumidfiers available for any unexpected summer showers resulting in wet clothing. While we do not...
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