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St. Ives Harbour Hotel & Spa

The Terrace, St Ives TR26 2BN, England
Hotel amenities
St. Ives Harbour Hotel & Spa
Ranked #14 of 26 hotels in St Ives
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520 reviews from our community

Traveller rating
    217
    144
    81
    49
    29
See reviews for
Families
55
 
Couples
343
 
Solo
12
 
Business
11
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Exmouth, England, United Kingdom
1 review
3 of 5 stars Reviewed 21 May 2013 NEW

We booked a double room on a Sunday night for just 1 night. Wasn't able to check in til 3 which was fine we went and had a drink on the terrace (which wasn't cheap) and was a little dissapointed with the state of the seats outside, there we no cushions on the chairs and brid poop and leaves all... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We.stayed for 4 nights and had a great time. The food is the biggest asset. It was consistently excellent. Some of the best food we've eaten. 3 course set menu is delicious with something different every night. Spa was great. Staff were sometimes slow getting the drinks but very friendly so we didn't mind :-) The rooms are comfy and... More

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013

Stayed here over last weekend for my wife's 40th birthday. Lovely hotel, free secure parking with valet service who are excellent. The hotel is going through a refurb, we had a brand new but extremely small room - probably a little overpriced for £150 a night b&b. however the bed was super comfy, the rainfall shower was brilliant too! Food... More

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Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
16 May 2013

Thank you for taking the time to write your recent review on Trip Advisor. I am happy to hear you enjoyed your stay and thank you for the positive review. I hope you will visit again in the future. Kind regards Peter Holgate. More

Hayle, United Kingdom
1 review
5 of 5 stars Reviewed 11 May 2013

We recently got married at the St Ives Harbour Hotel, which also included our evening reception. I can't praise the hotel and it's staff enough for their efforts on the day. However even before the day the help and advice from the wedding co-ordinators Rebecca, Elle and Serene was second to none, and nothing was too much trouble for them.... More

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Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
16 May 2013

Thank you ever so much for your recent review on Trip Advisor and for rating us 5 stars. Big Congratulations on your wedding, I am overjoyed to hear your day was perfect and so will the team here.I am glad your guests also agreed and we look forward to seeing you back for your anniversary. Kind regards Peter Holgate. More

Newton Abbot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013 via mobile

Arriving at the hotel we parked our car and then a porter drove it into a secure car park. We then went to our room once we were all booked inn. The room was nothing soecial. Just a standard box room. Smelt of paint as just been decorated which wasnt good for my partners asma and chest. The bathroom well... More

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Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
9 May 2013

Thank you for writing your recent review on Trip Advisor. We appreciate all feedback and are constantly evaluating, learning and improving as a result. After reading your review I will be checking the points that you have raised. I hope you will visit us again in the future when the refurbishment is complete. Kind regards Peter Holgate More

St Austell, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

Had a great stay after revisiting the hotel. During our first stay we encountered a few problems but the manager assured us these had been ironed out. He was right and every part of our stay was fantastic. A lovely hotel.

Was this review helpful? Yes
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
9 May 2013

Thank you for taking the time to write your recent review. I am very happy to hear you returned to the hotel and enjoyed your stay. Kind regards Peter Holgate More

Bath
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 May 2013

We enjoyed an extremely good-value two night break at the Harbour Hotel in April which included a three course lunch and a massage treatment. We were initially dismayed by the car parking facilities, but our concerns were groundless because the staff were so helpful and the car was always brought ready for our use when requested. We found all the... More

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See 2 more reviews by JaneAustinBath for St Ives
Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
9 May 2013

Thank you for taking the time to rate our hotel on Trip Advisor. I am pleased to hear you enjoyed your stay and thank you for your comments regarding our staff here. I will forward your comments onto the team, who will be highly motivated by your praise. We hope you will visit again soon. Kind regards Peter Holgate. More

st ives cornwall
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 May 2013

It has been three years since we last had lunch there as it was abysmal. Booked for Sunday lunch for 10 persons for a birthday and some good things have happened. Firstly the hotel has been bought up to date, now on a par with the Carbis bay Hotel, plush decoration and furnishings. Not sure who fitted the carpets but... More

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Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
7 May 2013

Thank you for taking the time to review St Ives Harbour Hotel on Trip Advisor. I would like to apologise for the restaurant and service not meeting your expectations. I will forward your review onto my team here and your comments will be looked into. I hope you will come again in the future. Kind regards Peter Holgate More

cornwall
1 review
5 of 5 stars Reviewed 2 May 2013

We planned our wedding at the St Ives Harbour Hotel, and it was absolutely perfect. The location is stunning and therefore we have amazing photos to remember our day by. The staff were incredible throughout the planning process and on the day itself. The rooms are in the process of being upgraded - but even the ones which hadn't yet... More

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Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
7 May 2013

Firstly Congratulations on your wedding. Thank you for taking the time to write your recent review. I am over the moon to hear you had a wonderful wedding day. We hope you will come back in the future to celebrate an anniversary. Kind regards Peter Holgate More

Taunton, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 May 2013

We are not oblivious to the few issues raised in some other reviews but, we felt that you'd have to be a real moaner, looking for something to grumble at, for these things to be your conclusive and overall appraisal. There was a lot of work going on but heyho, sometimes work of this nature has to be done, there... More

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Peter H, General Manager at St. Ives Harbour Hotel & Spa, responded to this review
7 May 2013

Thank you for taking the time to write your recent review on Trip Advisor and for rating us 5 stars. I am so happy to hear you loved your stay here at St Ives Harbour Hotel. We are undergoing going a refurbishment at the moment and we do try to minimise the disruption, I am pleased to hear it was... More

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Additional Information about St. Ives Harbour Hotel & Spa

Also Known As:
Porthminster Hotel St Ives
Porthminster Hotel
Porthminster St Ives
St. Ives Harbour Hotel & Spa St Ives, Cornwall
Address: The Terrace, St Ives TR26 2BN, England
Region: United Kingdom > England > Cornwall > St Ives
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in St Ives
#3 Romantic Hotels in St Ives
#5 On the Beach Hotels in St Ives
#10 Family Hotels in St Ives
Price range (per night): 171 AUD - 317 AUD
Official Description (provided by the hotel):
The Hotel is directly above Porthminster beach, a position which gives stunning views across the water. Watch as the waves lap against the famous Godrevy Lighthouse in the distance and feel your troubles disappear. Explore the local harbour, as you meander through the cobbled streets, and then return for dinner at the Harbour Restaurant, serving up seasonal and local food, along with stunning sea views. The Harbour Spa will provide the perfect hideaway, as you indulge in a soothing treatment and then unwind by the pool, gazing out to sea from the comfort of a deeply relaxing and luxurious Spa. ... more   less 
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St. Ives Harbour Hotel & Spa
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