My wife and I can highly recommend the Union Hotel ,Chapel Street Penzance.We had our reception at the hotel just after being wed up the road at Alphington House. The staff were very friendly and the hospitality was excellent. We can highly recommend the food which was also excellent with very generous portions. The hotel is steeped in history with... More

Like other reviewers I too arrivedv after a long tiring train journey to find the reception unmanned-however a quick visit to the bar found Hughie the charasmatic manager, and on my way to Room 6. This was a very comfortable room, with a delightful french style bed, and I slept like a log. Next morning breakfast in the atmospheric Theatre... More

Stayed here 2 nights, before and after a trip to the Scilly's. The room was dreadfull, window would not close, bed would make concrete feel good. No reception staff, had to get a disinterested barman for the key. Bar food very average, we eat out the second time. It does have suposedly) locked offstreet parking and I will say that... More

An unforgettable evening with Howie, the manager providing entertainment on checkin, in the Nelson pub at night and in the breakfast room the next day. A truly hospitable host. Plus points for free wifi. If I had to be critical the bathrooms could do with an update but all is forgiven when the host is so charming. More

If you want something different from the big budget chains, and you don't want to spend a massive amount on an upmarket hotel, and your first consideration isn't that you must have an antiseptic, by-numbers hotel 'experience', then the Union Hotel might be for you. The large eighteenth-century building is in the centre of Penzance but is quiet and feels... More

After an evening at the Acorn theatre we went for a drink at the Union Hotel. Arrived about 10.20pm to be told by a blankfaced barman that he had called last orders (on a Thursday? 5th April). This person was not polite, offered no explanation, and was clearly not interested in his job. Finally, as were within time, we asked... More

My first impression of the hotel was not good as noone was manning reception and I had had a long day and my cases were heavy I really wanted a warm welcome. However this quickly changed when I took a moment to look around and what had at first appeared to be a little shabby was in actual fact a... More

I can only reiterate what other reviewers have said. I'm just doing this to assure readers that the standards and experiences referred to in other reviews below haven't changed in 2012. If you want a sanitised hotel experience, then go to a Holiday Inn, (although there are none in the area actually). Otherwise, there are any number of 'boutique hotels'... More

My wife and I stayed here for 3 days over New Years break. Out of 30 years traveling on five continents we have to judge it one of the top two hotels we've ever stayed in. It's partly art-- gallery--they have some superb paintings and sculptures--but the history that infuses the place is what makes it spectacular. The manager gave... More