We did stay in this hotel for 5 days and honest to say it is the first enjoyable holiday we had couldnt ask for more.The hotel was not that perfect but we can see its getting there.When we arrived kim from the reception was very welcoming and helpful,We did use the swimming pool few times which is nice and relaxing... More

I can't express enough how brilliant this hotel is. We were originally only going to stay in Chester one night but I'm pleased we increased this to two. Not only is there plenty to do in the city but this hotel made our stay even better. We arrived late on the night but the staff member on the desk was... More

I should say that the hotel sorted the problems straight away. We booked to stay at a hotel chain in Chester but turned up and found the room to be no better ten a cell. Left without a refund and booked into this hotel/ I had seem it previously on a trip to Prestatyn and was keen to try it.... More

We stayed here for 4 nights, and feel that we made a very good choice. We had read most of the reviews on here (which we do on every hotel that we visit), but found that a lot of them were simply people expecting The Ritz for budget hotel prices which, let's get real, can never be the case. Our... More

Stayed at this hotel on a two day break on a kbg deal. £99 with breakfast. Well located hotel with a lot of things to see in the area nearby. Only a couple of minutes walk to the park and ride to get you into Chester. Hotel rooms were clean and roomy with a big comfortable bed although the bathroom... More

We stayed in this hotel for the 3rd time and its obvious there are loads of changes as i heard it was bought by another company.Rooms are being refurnished what was nice,We did use the sauna which was lovely.We did have our dinner in the restaurant but a bit of dissapointment as the staff aren,t so helpful,service is a bit... More

if you ask nicely the bar man who uses his willy to cut the ham and the field mushrooms will separate a large glass of wine into two glasses and top them up with soda/lemonade. WINNER!!! More

Rooms need updating. Also are shower didn't work, but the manager sorted us another shower and brought us a free bottle of wine. More

We stayed here last night at a very cheap £22.50 room only, for what we paid I wouldnt complain to the hotel, but if you are paying full price then I would just say this to me does not reflect a 4 star hotel. The room was roasting hot and although there is a fan and the windows open this... More