Mercure Chester Abbots Well Hotel (England): See 399 Reviews and 53 Photos

Richard F

Fenstanton

Senior Reviewer

9 reviews

8 hotel reviews

Reviews in 8 cities

6 helpful votes

“Overall, not great”

Reviewed 19 May 2013 NEW

Booked for one night b&b. Checked in at 6pm, and the room we were given was uncleared from the previous night (beer bottles in the room, laundry untouched). While at checkin, heard another couple who had just checked in and came back to say there was already someone in their room Reassigned room, which was fine, small but functional and... More

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wrightser

Maynooth, Ireland

Senior Contributor

46 reviews

45 hotel reviews

Reviews in 41 cities

181 helpful votes

“Perfectly fine”

Reviewed 15 May 2013 NEW

Stayed here for 2 nights recently with my son. The room and hotel were clean and the staff were very polite. Thought the bar was a bit expensive so we only had one drink there. The location is fine if you have a car and there is good access to the main roads and into the city centre. I would... More

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Dear Trip Advisor Thank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your... More

PeterC1878

Reading, United Kingdom

2 reviews

Reviews in 2 cities

“Good hotel”

Reviewed 15 May 2013 NEW

Lovely stay here last year. My partner enjoyed cheshire oaks whilst I had a game of golf nearby then we came back to the hotel and just found everything to be relaxing and calm. Breakfast was a bit chaotic but it was a busy weekend by the looks of things.

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Dear Trip Advisor Thank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your... More

jen37Solihull

Solihull

Contributor

13 reviews

11 hotel reviews

Reviews in 11 cities

26 helpful votes

“good location”

Reviewed 14 May 2013 NEW

I have just spent 2 nights B&B with dinner on the first night. My boyfriend and I travelled together. The hotel is comfortable and clean, as are the rooms. No problems encountered except that our room was not cleaned until 4pm ish on our second evening, which I thought was a bit late. I think they should have cleaned the... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism... More

DAVID A M

Gloucester, United Kingdom

2 reviews

Reviews in 2 cities

“NOT VERY GOOD”

Reviewed 13 May 2013 NEW

Various things in room didn't work,including very complicated internal T.V. Poor at reception,didnt know what the evening menu was until 5.pm.Poor internal signs.Breakfast o.k. It seems as if they are more set for coach parties rather than individuals. The previous night was spent at a local B&B which was superior and less co

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. Please accept my sincere apologies that we did not exceed your expectations. I have noted your constructive criticism as your feedback is very important to us as we continue in our search for... More

paul w

Chester, United Kingdom

1 review

“great staff”

Reviewed 12 May 2013

only stayed the one night and found the room clean and comfortable.what made the difference to another hotel i stayed in near chester was the staff,richard and lee couldnt do enough to help and i must say how nice it was to see the same happy smile last thing at night as first thing in the morning

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Dear Trip Advisor Thank you for your recent review of the Mercure Chester Abbots Well on Tripadvisor.com I was delighted to read that you enjoyed your stay with us and particularly the customer service you received from Richard and Lee, please be assured that I will pass your kind comments onto them and the remainder of the team, I know... More

Stubb84

Gloucester, United Kingdom

1 review

“Not what it used to be”

Reviewed 11 May 2013

We have stayed at this hotel on numerous occasions, at least once or twice each year, with stays usually 2 or 3 days, for the last 15+ years. No probems in the past and food in the restaurant has always been special. On this occasion restaurant was very poor and the emphasis was clearly on cheaper meals for touring coach... More

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Review collected in partnership with Accorhotels.com

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. Please accept my sincere apologies that we did not exceed your expectations. I have noted your constructive criticism as your feedback is very important to us as we continue in our search for... More

PDOB

Sandhurst, United Kingdom

1 review

“OK, not sure I'd go there again”

Reviewed 11 May 2013

Overall my stay was ok, nothing specatular, but nothing aweful either. Breakfast was served from 6.30am and I didn't eat unti 8.30am cereals etc on offer all fine but the hot buffet (what was left of it) had clearly been there a while!

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Review collected in partnership with Accorhotels.com

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism... More

Martin P

Birmingham, United Kingdom

Reviewer

5 reviews

4 hotel reviews

Reviews in 5 cities

4 helpful votes

“" you get what you pay for"”

Reviewed 9 May 2013

Found this hotel in a local paper on offer for £120 for 2 nights plus meal on 1st nite which we thought was a good offer so booked then we had an email to up grade for £20 a nite for a recently decorated room and extras which we took up .Booking in no problem then on way to room... More

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Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism... More

Shelleycus

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 3 cities

“Not a 4* in my opinion.”

Reviewed 9 May 2013

The reason why I gave this a 3 rating instead of a 2 is only down to its location, it was only a few mins from chester and a taxi only cost £5 however the hotel itself is just ok, classic rooms are in my opinion very small and dingy, stay away from room 353 due to the smell from... More

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See 2 more reviews by Shelleycus for Chester

Dear Trip Advisor Thank you for taking the time and trouble to post your feedback on Tripadvisor following your stay at the Mercure Chester Abbots Well Hotel. Please accept my sincere apologies that we did not exceed your expectations. I have noted your constructive criticism as your feedback is very important to us as we continue in our search for... More

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Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel

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