My partner took me to this hotel last weekend for my birthday. On arrival it looked a bit like a building site - which was fine, they were doing refurbishments and couldnt be helped we thought, we checked in with a lovely female member of staff who was very helpful. Then comes the bad part. She pointed the way to... More

We stayed here for 1 night but to be honest the quality of a travel lodge or premier in would have been better. The rooms are very dated and in need of repair. The door handle was falling off, the tv could only be turned on and off at the set, the handles had fallen off the bath and the... More

Having checked in and checked stratight back out of a dreadful place, Crabwall Manor saved the day ! Although undergoing some extensive refurbishments which are a little disruptive, the staff, bar and restaurant were all lovely. We were lucky enough to have a refurbed room which was spot-on. A huge bathroom, wonderfully comfortable bed. The Spa was lovely too, although... More

I stayed here on the 11th of May for my hen night with 8 friends and we had a fantastic time. Our stay was a package deal one night stay, light lunch with champagne, 3 course evening meal, 2x 25 minute spa treatments and full english breakfast. We arrived at the spa at 12 o'clock on the Saturday afternoon and... More

Crabwall Manor is a terrific old building, but currently going through a huge investment of refurbishment (£1m plus). I stayed one night (on business in the area) and was given one of the older rooms which is probably on the plan for refurb in due course. Inevitably, there are elements of my stay that I could easily criticise - but... More

We booked the hotel because of the website pictures, it looked lovely. However when we arrived the hotel was going through a major renovation, which it needed judging by the decor of the bits that hadn't been done. I was disappointed not to have been told about this, also even more disappointed not to get any reduction in price! The... More

I visited the hotel to track down the Fabulous Joanne Wilcox who offers natural health and beauty therapies at the hotel. I had visited her previously at another location years ago and was very impressed with her service. I visited on this occasion for a Hydrotherapy session and again I was very impressed with the treatment and with all the... More

We stayed last week end and really do not understand the reviews? Service was fantastic and the staff was super friendly, my partner had spa treatments and really enjoyed it. Both times diner was spot on, so was bfast. We had one of the new rooms and loved it. Well worth the £25 upgrade! Will be back very soon. Thank... More

I stayed at the crabwell manor for my friends hen party, when we arrived all reception staff was very polite and helpful as it was a nice weekend we wanted to sit outside as there was a wedding on the day we arrive we was unable to sit in the normal seating area, staff was very helpful in allowing us... More