First off the staff were very friendly and accomodating, no problems there, nothing was too much for them and was impressed! Enjoyed breakfast too, full english but didn't get asked what we may like or not like..but we liked it all so no other issues with that. But!! Smell of damp hits you as soon as! Bought some Oust air... More

My friend booked this hotel for one night's stay just before Christmas. After logging onto this site and reading the reviews we arrived with what can only be called trepidation and were shown to our room only to be quite pleasantly surprised. I assume the hotel wasnt busy so we had been "upgraded" to a family room that, although it... More

My friend and I live in Wales and we needed somewhere cheap to stay for the night so we could check the town out. All together the room cost us £50 which is pretty cheap, but I now understand why. When we arrived in Chester, we called the hotel for directions to the on site parking. We were guided down... More

what a dreadful place? arrived and given room key, a double room with en-suite, stalegtites from damp coming in from the ceiling, tiles peeling off he wall in the shower, bits of grout in the shower base that have obviously fallen off the wall. on request moved to another room which was slightly better but very dirty. The breakfast was... More

Having driven past this guest house on several occasions I discounted the negative reviews on the basis that it looks quite smart on the outside and is in a great location, along with many other Chester hotels, between the train station and the city centre. Inside, however is pretty depressing. The decor is grotty and the furnishings tatty. I didn't... More

This hotel does what it says on the tin. It's not expensive and it's not luxury. Staff are friendly and there to help. If your on a budget then this is a very good option. The rooms are a little dated but if your not looking for glam then this does not matter. Our shower broke but the staff were... More

DO NOT STAY HERE! When you walk into your room and 10 flys are buzzing round you...you know you're off to a bad start. The (shared) toilet was disgusting. Poo or dried blood on the floor and urine on the seat. Reception was untidy/unhelpful with a couldnt be bothered attitude. Room was like a box with run down carpets/cracked sink/many... More

Do not know where to start - dirty shower head, dirty grout painted over, bed sheets unironed - to save the planet ! So looks like it has been slept in. Strange smell in the whole building. Could not face the breakfast even though we had paid for it. Left without using the shower. We could hear other residents using... More

Stayed with partner and granchild. Access into hotel not good for a wheelchair user as only steps to entrance door. Clean, basic, ensuite. No tea/coffee facilities in room and not allowed to take cups in or food either . As we came by train it was just 2 minutes walk from station. purpose of stay to attend a wedding next... More