We visited this HIE as part of the International Friends tour of the Cotswolds. While we had specifically requested a Double bed, and were shown this list (with Twin or Double bookings listed next to each name in the tour group), we were placed in a room with two Twin beds, and were told that Double actually meant Twin. Luckily,...
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I visited this hotel over the weekend of the 18th to the 20th of May, and it was lovely, i couldnt fault it in anyway. Some people may say that it took a while for the hot food to be replaced or that the rooms are too small however i felt it was a massive step up from a travel...
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I have been a long term customer at this venue for over 3.5 years and know the staff well. Tonight I had to do a short notice booking for the Hol inn in Birmingham. Angela Wilcox, the day shift duty manager was exceptionally helpful and stayed post shift time to sort out a booking for me. A very genuine manager...
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Dear Guest
Thank you very much for taking your time to write this review. We are very proud of Angela and her great customer service skills. I will make sure she gets recognition for this and continues to lead by example.
Enjoy your stay in Birmingham, hope your daughter does well and we look forward seeing you back at the...
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Nothing exciting in this business hotel. The service desk was very friendly. As a late arrival guest you will be accommodated with an open cool rack at the reception, packed with choices of ready made sandwiches and cool drinks. My room was equipped with the usual tea or coffee sachets, and a water boiler - 3rd floor with double bed....
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Dear Guest
Thank you for your feedback. We realise you have many choices when it comes to lodging, and we sincerely appreciate your business.
We hope to see you back at the hotel soon.
Yours sincerely
Daiva Bagdonaite
Deputy Manager
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Just to say stayed 2 nights on our trip to visit Bath excelent hotel
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We paid £44 for a twin room on a Friday night with breakfast included. Breafast was great - loads of very fresh rolls, croissant, muffins. Continetal cheese for those that like that with their rolls. Some cereals, some cooked food including scrambled eggs - toast, juice, tea and coffee. Also fresh fruit and what I think was tinned grapefruit. You...
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Thank you for taking the time to write a review of your stay with us. I am pleased that you enjoyed your stay with us and you found your room and breakfast to your liking. I am glad to say that we are due to replace all our televisions this year as the original ones are starting to look dated....
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I'm a once-a-year regular. Used to use the Holiday Inn, but for the price it sucked. Much prefer this place, with no airs and graces, just good value, spacious rooms and good parking.
What more does anyone want for a two-night business stay?
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A very busy hotel largely catering to the business community to the North of Bristol Not really the best location for a vacation stay anyway. Being largely full during the week, prices seem to be higher than average for a HI Express and have risen over the last few months.Despite this, to get a room you often have to book...
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Dear Guest
Thank you very much for taking your time to write this review. Our hotel has been open for almost 10 years and I'm really pleased that it still looks like new! Thank you for your comments on bedroom facilities and especially water pressure - we have looked in to it and system is operating absolutely fine.
I am...
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As usual we booked through Hotwire and the name was revealed upon payment. We stayed here for the weekend 9-11 March. For what we paid (£88) we can't really complain. The rooms are basic but clean and everything you need. It's not a 5 star hotel nor should it compared with one.
It's on the outskirts of Bristol and for...
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Dear Guest
Thank you very much for your feedback. I am happy to know that you enjoyed your stay and hotel team and facilities met your requirements.
We hope to see you back at holiday Inn Express soon.
Yours sincerely
Daiva Bagdonaite
Deputy General Manager
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Clean large rooms friendly reception and discounts for Government employees
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Dear Guest
Thank you for taking your time to write this review. We look forward to seeing back in the near future.
Yours sincerely
Daiva Bagdonaite
Deputy General Manager
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