I have stayed here a few times on business now, and I still can't make my mind up whether it's a nice hotel or not! The building is nice, the staff are reasonably helpful, but the decor is in desperate need of upgrading, and the rooms aren't the best. The parking is adequate, and I would try and get a... More

After reading the reviews . We were a little worried, That would have been a great Shame.We had a wonderful stay , The Room was Very Very clean and the Bed was comfortable, all the staff were so helpful it made our stay excellent..Thank you Peter & Pat and all who we did not know the names.The Breakfast was excellent.Thank... More

Spent one night here and it will definitely be the last. On entering the reception area, the smell hit us straight away, it was like a hospice. The lift to our room was full of debri, it obviously had'nt been swept for weeks, and worse was to come. The room was dull and tired, it is not a five star... More

Fantastic hotel within easy reach of the city center. Have stayed for the past week and enjoyed the fact its not a clonedl chain hotel, but instead has character and history.There is a comfy bar, large evening meals and the breakfast is great. My room was massive, comfortable and cleaned very well daily. I shall be definitely be visiting again. More

Great building with so much character, staff was friendly and bent over backwards to help, We had a twin and a triple bedroom. and for the price we paid we were more than happy. then breakfast, best ive ever had. thanks to all More

We cycled 7 miles in the rain to get to this place and it was worth it. The rooms were huge the staff were nice and the breakfast was superb!!! More

A nice hotel with friendly staff, especially Ken who worked the Cloisters Bar on both nights I was there. The hotel would benefit from bit of redecoration throughout but from what I could see it was clean and well cared for. My room was of a good size and the bed was comfortable, although personally I would have preferred a... More

Stayed one night, 16/04/2012. Very pleasant staff, room a nice size. Tea Coffee making facility's. Iron,trouser press, ironing board, hair dryer,and TV, what more could you want. Beds comfortable slept very well shame had early start. Restaurant a nice place. Breakfast very good. Delivered our morning paper. Have read other reviews so booked with trepidation, yes some of the comments... More

We don't consider ourselves fussy travellers, but there's no way we would ever go here again. We read the reviews and foolishly went anyway. Our advice - don't go. The hotel is in a convenient location for driving into Bristol city centre but that's where the positives stop. The hotel is outdated and needs a lot of money spent on... More