We had cold or luke warm showers, internet kicks out after 10 minutes and cable freezes often. Room smelled like wet carpet and mildew. I complained and they gave me $15 off. Won't go back there.
More

We had cold or luke warm showers, internet kicks out after 10 minutes and cable freezes often. Room smelled like wet carpet and mildew. I complained and they gave me $15 off. Won't go back there.
More
Have stayed in Holiday Inns all over the world and these people are not very friendly. Internet had issues. Glad I'm a Gold member as I'm supposed to get extra...not here!
More
1. It's located in the intersection 64th Ave and Rd 15, easy to find and close to the Pacific Hwy Crossing.
2. Front desk is very friendly. They greet you with smile and nice attitude. Guests feel welcome.
3. My original room is on the first floor, so I can hear street traffic noise. I talked to front desk, and...
More
The hotel is new. The staffs are friendly and amenities are ok. Typical Holiday Inn. The rooms are big, comfortable and clean. No complains there. The pool is small and they don't have a hot tub, although the change room and fitness centre is nice. Overall a good stay. However, their restaurant, called Rockwells, sucks!!! It's sooo overpriced, but their...
More
The company I work for is close to the hotel. Beds and bedding are top knotch, pool and gym are great. Front end staff are always genuinely happy to be there. The restaurant is good, excellent staff and the food is great. The location is good because all amenities are accross the street but it's not noisy or distracting.
More
We sincerely appreciated for your encouraging feedback and we are delighted to have you as part of our corporate family. Thank you for your loyalty and we look forward to seeing you soon.
More
My husband and I stayed at this hotel while we were visiting Vancouver - it was more cost effective to be in a suburb and closer to WA for our final night. The attendant who checked us in was very friendly and made us feel comfortable. The hotel itself is quite new, clean, and was quiet during the night we...
More
Thank you for your positive feedback about our hotel. We are glad to hear that our staffs were very accommodating as we always strive to provide the best possible customer service. Should you be staying with us again, please feel free to ask for a local or Greater Vancouver maps from our front desk agents. While our in room guest...
More
This hotel gets by with being passable in all categories. It's clean enough and the beds are alright, sure it's also pretty. The service throughout the entire establishment, however, sucks. The bathroom lights flicker like something out of a twopenny horror flick, the maids decide when they wanna make the beds and give you shampoo or towels (i.e. some days...
More
Thank you for staying at our hotel and we are very disappointed to hear you did not enjoy your stay with us during your last stay. We are also extremely disappointed to hear of the housekeeping issues as that is not an issue that has been brought to our attention from other guests previously; therefore, we sincerely appreciated your feedbacks...
More
I really liked the great service by the hotel clerk Sonya, she was so helpful, with my web check in for my flight arrangements. Thank you for the extra effort and support ...
More
Thank you so much for your glowing review about our guest services. I've passed this on to our team and especially front desk agent, Sonya, which motivates us to do even better in the future! Thanks again, we hope you had a great flight to your next destination and look forward to see you again soon.
More
Stayed at this location a weeks ago we stayed at this location because it was very close to the Fraser down race track casino. The king size room assigned to us was very big and clean and the bed was extremely comfortable. Only complaint that I had was the lady at the front desk made us wait at the front...
More
Thank you so much for taking the time out of your day to write such a glowing review about our facility. We hope you had an awesome time at Fraser Downs race track casino.
We, the management team, are sincerely sorry and very disappointed to hear about your experience at check-in. To following up to your experience, we had a...
More
I have stayed here twice now, each time while attending the annual Cloverdale Rodeo. Both times the staff were very helpful and exceptionally nice to deal with. Rooms were more spacious than I was expecting, very clean, with new furnishings and beautiful bedding. Bed itself was to die for!! I would highly reccommend this hotel to anyone staying in the...
More
On behalf of our entire staff I would like to thank you for choosing our hotel for Cloverdale Rodeo event. We greatly appreciate your positive review and loyalty; we look forward to having you stay with us again in May!
More
If you own or manage Holiday Inn Hotel & Suites Surrey East - Cloverdale, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.