I had the misfortune of staying here last weekend (Easter weekend). I picked this hotel, as it is the only chain hotel in Grande Cache (a very small town). I should have picked a motel. Any motel. I checked in and the front desk area was nice, as was the lady that dealt with me. No indications of any problems.... More

Well ... To start, this hotel is a combination of two buildings, the main building has a staffed front desk and this is where you have to check in. Upon check-in I presented my diamond elite card and requested my complimentary upgrade ... I was informed that I was in an upgraded room but still paid the going price for... More

Well it was a pretty quiet hotel for a change but then again I did have the top floor. Staff was friendly, i had problems with the wifi so when I asked at the front desk for a internet cable they were able to supply one to me rite away. Also I did have the front view of the hotel... More

I tried to book this reservation online, however the website was not functioning properly and kept telling me it was unable to process my request. I called the hotel directly to book the room and asked the room rate. The front desk clerk told me $149.99. I told her the "Internet only rate" that was advertised online was only $134.99... More

We booked this place online and were pleasantly surprised upon arrival. Rooms were clean with nice little kitchenette and comfy bed with nice linens (the linens always sell a place for me). Tv's were all flat screens (always sells a place for my husband). No pool but huge hot tub which we tried out, unfortunately only lukewarm and jets didn't... More

I had an overnight stay at the Best Western in Grande Cache. It's a "no frills" three star hotel and delivered exactly what I needed for the night. The check-in clerk was very professional and friendly. She had me on my way to my room within minutes of arrival. When I entered the room, it was stifiling hot as the... More

We stayed here Oct. 29th not checking in until 10;00 pm. We stayed only 11 hours so didn't use any facilities other than the room. However, we were greeted with, " Your reservation on-line is only good with a CAA card. Since you don't have one we require an additional $15.00" There is no complimentary breakfast!" This was NOT clear... More

There are two buildings that make up this hotel -- I stayed in the more remote building. It was unmanned and in order to get any necessities (toiletries, coffee), you needed to walk or drive over to the other building and required to bring your key card, which was sometimes difficult when your hands are full. This was a minor... More

I stayed here for the Death Race Weekend - the biggest annual event in the region each year. Despite having jacked up their rates, the hotel was completely focussed on having allegedly lost some towels and bedding during the previous year so were not willing to provide our family with a pillow or blanket for my four year old to... More