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All 7 Takapuna hotels »

Emerald Inn

16 The Promenade, Takapuna 1309, New Zealand
Hotel amenities
Emerald Inn
Ranked #3 of 7 hotels in Takapuna
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    6
    8
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    2
    4
Date Rating
Christchurch, New Zealand
Senior Contributor
45 reviews 45 reviews
Reviews in 26 cities Reviews in 26 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

The big plus about these motels is the location, within one block of both the beach and the takapuna shops where there are some fantastic restaurants. We found the staff pleasant, unlike other reviewers who were quite critical. The motels are more than 20 years old however have been refurbished and are well-presented given their age. The rooms are large,... More

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New Zealand
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

We generally stay here if on the North Shore. Is the pick of accommodation in Takapuna. Walking distance to Takapuna Beach Cafe, which is a great place for weekend brunch. The beach is on your doorstep as are the Takapuna shops. The rooms are getting a bit dated but are still comfortable and relaxing. The only significant criticism is the... More

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London UK
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

I stayed in the villa at 4 Alison Rd, round the corner from the actual Hotel. It was beautifully furnished, 2 bedrooms, excellent heating for the cold days, very good kitchen & pleasant living-room, with superb sea views from the windows. There is a nice garden at the back, a good cafe about 2 mins walk facing the Ocean &... More

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Watamu, Kenya
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 February 2012

Location was good for Devonport although noisy (Saturday night). The units were surrounded by greenery which was fantastic, as you could sit out in the bushes on your own veranda. Microwave,oven, hob, crockery and cutlery provided etc. Thought it was a bit pricey but not much choice in the area. More

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Brisbane
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 December 2011

This was a last-minute booking and we had no expectations, just looking for a bed for the night on our way through Auckland. We chose a room with a big spa bath and it was great - lovely comfortable bed, very clean and quiet (our room was tucked away from the road). The location is good, close to some nice... More

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Cumbria
Top Contributor
50 reviews 50 reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 30 October 2011

We stayed for 3 nts on each of 2 consecutive weekends for the Rugby World Cup Semis & Final. The place was full & there were many French people staying. Our welcome from the receptionist was very warm & as we had previously requested a quiet room away from the road, were delighted with our room on the 1st floor... More

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Hell, Norway
Senior Contributor
26 reviews 26 reviews
Reviews in 21 cities Reviews in 21 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

It's an OK place, good location. But you won't get much sleep because there is a yapping dog on an adjacent property. It barks all day and all night, and hotel management -- appropriately lambasted in other reviews -- is disinclined to show any initiative to take care of the problem/confront the owner. Shop elsewhere. More

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Sunnyvale, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 October 2011
2
people found this review helpful

Very nice location does make up for the less than friendly management. The receptionists are friendly and helpful, provided its not one of the owner/managers. If you don't plan on dealing with the management, the location is great and the rooms are nice and kept very clean. Everyone in the area, visitors and locals, was very friendly and laid back.... More

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Janice Heffernan, Manager at Emerald Inn, responded to this review
29 October 2011

Thank you for your positive feedback regarding the location of The Emerald Inn. Your derogatory comments about "the management and sourpusses" are not consistant with our recent comments in our visitors book. In fact, over the past two months we have had nothing but positive feedback . One guest in particular told us on departure that he had travelled the... More

Brisbane, Australia
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 7 April 2011
4
people found this review helpful

I politely pointed out to the unhappy people on reception that I had not had one smile from any one of them in my three day stay. The very deliberate rude response was the woman started sarcastically flashing fake smiles at me; while the man said "it must be you! because we have never had a complaint in 20 years".... More

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Janice Heffernan, Manager at Emerald Inn, responded to this review
22 April 2011

I note this review was first posted on the internet in December 2009 - I am pleased to note this is not a recent review, however, I regret that your stay at The Emerald Inn did not meet your expectations. We have a number of very bright, pleasant staff both in reception, and housekeeping, who welcome our guests and are... More

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5 of 5 stars Reviewed 11 March 2011
1
person found this review helpful

My wife and I stayed at the Emerald Inn in January 2011 and we arrived at the motel late on a Sunday and were welcomed by the reception staff and shown to our upstairs room. The room had full cooking facilities and was very clean, well equipped with a balcony over looking the road. We could just see the beach... More

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Janice Heffernan, Manager at Emerald Inn, responded to this review
12 March 2011

Thrilled to hear you enjoyed your stay with us. We hope the rest of your holiday in New Zealand has left you with many happy memories to take back home with you. We would love to see you again if your travels bring you back to Auckland. Thank you and safe travels. More

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Additional Information about Emerald Inn

  • Emerald Hotel Auckland
Address: 16 The Promenade, Takapuna 1309, New Zealand
Price range (per night):* 154 AUD - 195 AUD

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