I attend a one day session and the rooms were clean and the staff friendly.
The lunch well too much food and good for a change. Not like other places
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- Orillia Highwayman Hotel
- Highwayman Inn Orillia

I attend a one day session and the rooms were clean and the staff friendly.
The lunch well too much food and good for a change. Not like other places
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Thank you for posting a review regarding your experience at the Highwayman Inn & Conference Centre and the meeting you attended recently. I was pleased to hear that your enjoyed your guest room and its good to hear that we exceeded your expectations in regards to meals offered for the conference your attended.
We hope to have you visit us...
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This quiet hotel is situated close to all amenities,but maintains an exclusively private resort setting. Superior service,friendly and accomodating staff,and great food combine to make this hotel a definite first choice!
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Thank you for reviewing you recent stay with us. We look forward to you visiting us again very soon!
Yours truly,
Jill Shipp
Operations Manager
Highwayman Inn & Conference Centre
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Excellent Customer Service. Friendly staff and management went out of their way to meet my needs. Dated and older? yes, but they are working on upgrades and for the price you cannot beat it anywhere. Central location, easy access, great pool,nice restaurant, and large rooms. Not the Plaza or Hilton, but a reasonably priced, clean hotel with all the ammenities...
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Thank for taking the time to write a review of the Highwayman Inn & Conference Centre and for your compliments on our "superb customer service". We hope that the next time you are in Orillia your travel plans will include another visit to the Highwayman Inn.
Kind Regards,
Jill Shipp
Operations Manager
Highwayman Inn & Conference Centre
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Many times I have had a group gathering at the hotel in one of their suites (mainly the Carmichael room) as result there have been many times that I have stayed in the Highwayman Inn.
If it wasn't for the good rates that were offered to our group than we probably would not have stayed here. The place is dated...
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Thank you for staying with us. I was sorry to hear that you felt your accommodations were dated, but please you enjoyed all the amenities the hotel has to offer and that you enjoyed your interactions with our staff. We hope that you will consider staying with us again, when you return to Orillia in the future.
Sincerely,
Jill Shipp...
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We stayed here one night in December 2011 to attend a party in the hotel earlier in the evening. We arrived around 1pm and the front desk accommodated us with a room that was ready which was very nice. The hallways had slightly worn carpet and were a bit dark. Our room was okay; certainly NOT luxurious. A little on...
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I was so glad to hear that you found the Guest Services staff friendly and accommodating. It was great to hear that you found the bathroom facilities of your guest room well appointed and in good order. I was very sorry to hear that you found your bed uncomfortable and that you did not sleep well. I thank you for...
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Don't get too excited about staying at the Highwayman Inn in Orillia. It puts the "B" in basic at best. The price was very reasonable, hotel staff were wonderful, the bed was comfortable but other than that I'd probably spend a little more and stay elsewhere.
Hotel was very noisy.......carpeting in the room needs major upgrading, rooms in general needed...
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Thank for your review and for your positive comments regarding the comfortable bed in your room and the upgrades in our bathrooms. Hallway noise and road traffic are difficult to control and am very sorry that you found that the noise level high enough to disturb your nights rest.
Please accept my apologies for your experience at our restaurant. Our...
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We stayed here for one night. I think we got what we expected. I think that we did not get excellent value for money but it was good value for money. I was surprised to see some of the negative reviews.
The restaurant/bar is conveniently attached to the Inn. The food at the bar was OK. The staff behind the...
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Thank you for taking the time to write a review of your hotel on Trip Advisor. I am pleased to hear that you feel you received good value for your money and that you would stay with us again the next time you travel to the area.
Kindest regards,
Jill Shipp
Operations Manager
Highwayman Inn & Conference Centre
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We stayed at this Hotel from July 11th until July 18th. I used to live in Orillia and this was my 1st time back in 17 years. Although so much has changed around the area, the hospitality I remember that my family enjoyed at this hotel when they used to come from NYC and Florida to visit me, that has...
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Thank you for staying with us in July and for choosing to stay with us to celebrate your marriage. We look forward to seeing you again very soon.
Cheers,
Jill Shipp
Operations Manager
Highwayman Inn & Conference Centre
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Definitely left this Hotel with mixed feelings!
A Wedding brought us to this Hotel
Negative Part
This Hotel requires major renovations.
The only area that is acceptable is the reception.
Considering the price that they charge per night - it's not worth it.
Positive Aspects
The wedding was catered for exquisitely!
The food was excellent considering it was a buffet...
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Thank you for taking the time to provide us with both positive and constructive feedback on your stay with us. It is so great to hear that you really enjoyed the wedding we hosted for your friends and that you found the food and ambiance in the ball rooms to be excellent.
We continually try to upgrade our guest rooms...
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This motel has been used by several family members several times but I will never stay there again. The actual date of my last stay was May 12, 2010 but it was not available on the drop down box. I remember the date very clearly as we were visiting a dying relative. The next morning was the 13th and that...
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Thank you for your review. Please accept my apologies for the negative experience you had at our hotel and restaurant. I am very sorry that we failed to provide you with a positive experience and that you are still angry about your stay. I would love an opportunity to personally discuss your visit with us to see if we may...
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