The young proprietor was charming and helpful. However, the room we had was possibly in the process of being renovated (we hope so) and not ready for guests. The bedding, towels, and bathroom were all clean, but the toilet ran non-stop and the general state of the room was not acceptable. Until we complained, we didn't even get housekeeping (though... More

I did not find this place to be a "gem". It is a family-run business, and the owners are friendly and offer suggestions for cheap dining options around town; but I was not impressed by the level of cleanliness or maintenance. There were too many mosquitoes and bugs in the room for my liking. And they did not vacuum under... More

We initially stayed at a fairly pricey hotel/motel in Gananoque and liked the town so much we decided to stay longer--and we shopped for a less expensive place. In the Gateway we found a room just as clean, with bedding just as good, as the pricey place and it was almost half the price!! In fact, the internet connection was... More

I'm a little surprised at a couple of reviews on this motel as I found our room to be extremely clean, and the motel owners were very eager to please. Our room contained a new refrigerator and a.c., the bed linen and towels were far cleaner than many other, more expensive motels/hotels I've stayed at, and the price was incredible.... More

disgusting and unclean! Thought we were getting a good deal with the price but upon entering the room found out paid to much, any amount of money for these rooms is to much. Children wanted to sleap in the vehicle. Rooms are falling apart , furniture outdated and bedding dirty and full of burn holes. Only thing in the room... More

I made a reservation after reading a review here, but chose not to stay there after seeing the place in person. While the Gateway is clean, it is also an old, basic, 1950s style motel - something that is not mentioned or reflected in the very high rating the other reviewer gave it. If I were a long-haul trucker looking... More

We stayed at the Gateway for eight days in July. Three groupings of my family had rooms and we all found it clean, comfortable and very affordable. It's a pretty basic no-frills motel, but the cost let us stay as long as we did so it gave us a terrific vacation. I ended up staying in two different rooms (I... More