We stayed here last minute and booked using rewards points; I think we were placed in an older/smaller room as a result. After walking around the property it was obvious that there were nicer rooms available. The grounds are nice but I thought broken furniture, building supplies, etc. should have been stored out of sight. Our room was small, dark... More

We stayed for one night in a double room en route to Toronto. We arrived late in the evening and the lady at check-in was very helpful. Our experience of the staff was very good. I was however pleased we were only staying one night. Getting to our room was problematice with the cases, lots of doors, steps up door... More

A family oriented hotel, great pool and jacuzzi and close to the casino. The best part of our stay was our treatments at the on site spa..AMAZING!!!!!! We have had spa services all over and the woman working at the hotel is highly skilled and professional, we will be returning based solely on that...See You in the summer

A nice hotel, some sections has been completely renovated, very spacious rooms. Breakfast is decent, swiming pool acceptable with a nice Jacouzi and a steam room, fitness room is tiny. Operators are very nice and friendly. Very close to OLG casino tim horton and mac donald. complementary parking

We stayed Feb 15th-17th and enjoyed it so much that we stayed for one additional night. The room we stayed in was a queen size room with a large hot tub, cozy fireplace and large shower looking out to the courtyard outside. The pool is large and the temperature was 84C. It is within 5 minutes from the 401 and... More

Staff was very nice and accommodating. The property has everything you need for a comfortable, pleasant stay -- decent, spacious rooms, pools/hot tub/steam room, fitness facilities, onsite restaurant, spa, hot breakfast, free wifi, easy access to highway & local attractions. Looks like the grounds would be quite lovely in the summer. Some sections are being renovated but didn't disrupt our... More

My experience at this resort was great during a one night stay. We had only wished that we had of booked our room for two nights instead of one. The room was exceptionally clean!!! The facilities were very clean too!!! My only complaint was that there were people checking out around 3:00 a.m. as they woke us up with their... More

We were on holidays and we found a perfect, quiet, relaxing resort. With all sorts of activities like a gym, a big pool, a relaxing spa to wash away the stess and and some sport rooms where you you can play almost every spot. The staff was amazing. We will come back soon.

Best Western (at least this one) has found the sweet spot for a good balance between quality and price. Basically, if you wanna save money staying in Gananoque, but get a decent room, then stay here tonight.