My family and I stayed for two nights when my son was taking part in a hockey tournament in Merritt. The room was average. It was clean, the beds were comfortable, and the rooms were a little noisy, but not more than I would expect. Somewhat disconcerting were the numerous insect traps we found under the bed -- two under...
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We are please to accommodate your children's and other hockey teams and provide a healthy breakfast for everyone. We are also glad you had a restful stay at our hotel as we try to accommodate all our customers needs.
Our hotel has a regular ongoing pest control program on site that is why you would find insect traps as a...
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After the long drive from Campbell River I was pleased to find thisTravelodge and looked forward to a good night's rest.
Easy to reach, no use to drive into town. The person at the reception desk on arrival seemed to have a very poor command of English and was not particularly responsive.
The room was clean and comfortable but noisy....
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We are sorry your stay was not enjoyable at our hotel, and we will take your recommendations into consideration to help our customers in the future.
Our rooms are clean, comfortable, and quiet. We provide continental breakfast in a sizable room for this hotel. Our desk is open 7am to 1am daily (18 hr per day) otherwise there is a...
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Stayed 2 weeks for work. Very clean place, room are well kept and very friendly ppl. Love the warm waffles in the morning!!! This is the place i'll be staying when ever i need to come up to Merritt for work!!! :)
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We are so pleased you enjoyed your recent stay at Travelodge as we always try to please our customers. We would be more that happy for your return visit.
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I am electronic sales rep. from Vancouver that comes thru Merritt once a month. I have stayed at other hotels in Merritt previousley and none of them are compareable to the Merritt Travelodge! The service is top notch,the staff is very honest and profesional. I also like the fact the pool/hottub is all under/attached to the hotel(unlike the other hotels...
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Thankyou for your review, It's nice to hear good things coming out of our business. We strive for excellent customer service as you well know. Your comments are very helpful to us and our customers. Happy travels and hope to see you again.
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I am a contractor working primarily in Thompson-Nicola region, so I know motels in this area pretty well. When I’m assigned projects in Merritt, this is the first place I call.
Why? Rooms are quiet at night, clean and better appointed than similarly rated chain motels I've stayed. The breakfast is nice and the pool and spa (although small as...
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Thankyou for your kind review. As always we strive for excellent customer service and quality. We hope to see you again soon.
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Upon checking out we forgot our Iphone on the night stand. it was 25 minutes till we could get back to the hotel. We called and when we got back the front desk said the phone was not there. Well there is a web site that searches apple equipment,,hmmm ya it was in the hotel. 4 of us searched the...
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In the past we have never had a problem getting forgotten items returned to there respective owners. I am sure your phone would have returned to you also. Your phone was found later than you had anticipated in the laundry. We have had many compliments about our customer service and employee theft is not tolerated at our hotel.
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We stayed here for only one night but was very enjoyable. Great sized pool for children. Friendly staff and good restaurant. Would stay here again.
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The hotel was quite empty so they gave us a discount. Rooms were clean and quiet, got a great nights sleep which we needed after a long day of traveling
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Pleasant staff, nice room. No complaints about this hotel.
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Considering there are no 5 star hotels in this town, this is the next best thing. Comfortable stay and clean place. I would come back again.
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