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Touchstone on Lake Muskoka

3.0 of 5
1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
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Touchstone on Lake Muskoka
Ranked #2 of 11 hotels in Bracebridge
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61 reviews from our community

    Trip type
Traveller rating
    36
    14
    4
    4
    3
Date Rating
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 April 2013

We held our wedding at Touchstone and we absolutely loved the resort! The customer service at Touchstone is excellent. We live in Australia and Jo-Anne was a huge help planning our event, accommodating the time-difference for our phone meetings, sending me lots of photos, and was quick to respond to my countless emails. Pascale was excellent in managing our guests'... More

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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 March 2013

First things first -- I did not even bother to book here. I called their main line to get information on the best way to arrange a stay for 2 families. The person on the telephone was not helpful at all. Getting information from her was like pulling teeth. Her attitude was almost like "we're so popular anyway, come if... More

Was this review helpful? Yes 2
Heiditouchstone, General Manager at Touchstone on Lake Muskoka, responded to this review
4 April 2013

Thank you for your feedback. Our goal is to provide excellent service to each and every guest. I apologize that you were disappointed with the service received. We would love the opportunity to discuss your concerns. Please feel free to contact me directly. I look forward to speaking with you. More

Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 February 2013 via mobile

We have stayed here twice this winter. The staff does a super job in making you welcome. Beautifully appointed large rooms with many amenities. Clean and comfortable, even when it is -20 out. Being 5 minutes out of town should not deter anyone from staying here. Reasonably priced and a very good bargain for the season. We will make one... More

Was this review helpful? Yes 2
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 January 2013

4 of us were fortunate to have experienced a weekend getaway at this beautiful resort courtesy of Explorers' Edge. Our two spa rooms were relaxing and equipped with a fireplace and a kitchenette. Staff were friendly and helpful both at the reception and Touch Spa, and I would love to return in the summer to enjoy a different season.

Was this review helpful? Yes 2
Port Perry, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 January 2013

Everyone at Touchstone is just awesome. So welcoming and comforting. Everything was above average yet everyone was so down to earth. The food was AMAZING! The chef there is AMAZING! The rooms were wonderful. Spa was nice and some services were good and some could be better....

Was this review helpful? Yes 1
Hamilton, Canada
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 28 January 2013

I stayed at this resort with a large group on business in October 3-5, 2000. This is a great resort right on Lake Muskoka in the heart of cottage country. The rooms and resort are large and clean. The beds very comfortable and slep good every night. The restaurants and food were fantastic. There are lots of trails for walking... More

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Ontario
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 27 January 2013

Touchstone was the perfect venue for our winter wedding weekend in Muskoka! The accommodations were luxurious and immaculate, and all our guests had a wonderful stay. Taste restaurant was the perfect location for our reception dinner, with its delicious gourmet menu, contemporary rustic decor, and intimate feel for our small group. Jo-Anne was amazing at helping us execute our vision,... More

Was this review helpful? Yes 2
Dundas, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 November 2012

We visited Touchstone as a one-night get away, to explore the Bracebridge area. On arrival, we had lunch at the resort dining lounge, Tastes, and were so impressed with the food and service, we booked our dinner reservation for the evening. Again, we were delighted with the menu, relaxed atmosphere, intimate setting, and excellent service. Our room was well appointed,... More

Was this review helpful? Yes 2
North Bay, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 November 2012

Our three adult children and their spouses were looking for a resort between North Bay and Toronto as a gift for our 35th anniversary. They chose Touchstone because the booking staff really appeared to want to provide a special experience. We were given the "Taste Package", which included, among other things, one dinner including a bottle of wine, two nights... More

Was this review helpful? Yes 3
Heiditouchstone, General Manager at Touchstone on Lake Muskoka, responded to this review
19 November 2012

Good afternoon, Thank you so much for posting your feedback on TripAdvisor! We were so pleased to read your comments and look forward to welcoming you and your friends for a fabulous New Years' celebration. I was sorry to hear that the sauna was not operational but am happy to report that it was tended to immediately and everything is... More

Dundas, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 October 2012

We just recently got married up at Touchstone...and we have nothing but AMAZING things to say about the place and the people working there! First off- if you're looking for a fabulous venue, with incredible food and service for your wedding...look no further!! Touchstone is the place for you! The service and professionalism from day one with the entire staff... More

Was this review helpful? Yes 3
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Additional Information about Touchstone on Lake Muskoka

Also Known As:
Touchstone On Lake Muskoka Hotel Bracebridge
Touchstone On Lake Muskoka Hotel
Touchstone On Lake Muskoka Bracebridge, Ontario
Address: 1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
Phone Number:
Region: Canada > Ontario > Muskoka > Bracebridge
Amenities:
Bar/Lounge Beach Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
#1 Family Hotels in Bracebridge
#2 Top resorts Hotels in Bracebridge
Price range (per night): $159 - $1,496
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Touchstone on Lake Muskoka offers a mix of pristine lake views and elegant sophistication. Whether you choose our well-appointed Main Lodge Suite, private Villa or Cottage you will experience breath taking views of Lake Muskoka in luxurious accommodation.Enjoy the Infinity Pool and other deluxe amenities while taking in the best views in Muskoka. Take part in the recreational opportunities Touchstone has to offer; from boating to golf it is all just outside your doorstep at Touchstone. Enjoy a fabulous meal at Taste Restaurant or a relaxing treatment in Touch Spa. Plan your next getaway at Touchstone whether a family holiday, or romantic weekend for two, Touchstone on Lake Muskoka delivers a unique experience. ... more   less 

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