Arrived on a snowy Friday afternoon. Nice that they had warmed our room. Easy access for unloading our stuff, once we'd checked into the room. Convenient grocery down the road for supplies (room had a minifridge) & an evening meal across the road at Benny's. Great night sleep, didn't hear a peep. Headed off to shop at the Outlet Mall... More

Room was clean, service was good. Very close to Wilfrid Laurier Universtiy, which was most convenient. Towels were abundant and nice. Bed a bit hard. Restayrnat breakfast was great. Room was too small: no closet, no place to put boots but in the room itself, and when the cot was unfolded, there was no way to walk in the room;... More

When one stays at Comfort Inn, you know you will not get the amenities for a more expensive hotel. You expect only basic, clean and comfortable accommodations. I recently spent 1 night at this hotel on a business trip and I am glad it was only 1 night. From the outside, it was as expected. The desk clerk was very... More

terrible hotel..with terrible staff & bad organiser.... More

Basic motel here. no restaurant or eating facility. ludicrous price. heat did not work but a nice lady at the front desk helped in fixing this problem. however, the fan on the heating equipment was so loud that I resorted to earplugs which were ineffective. got little sleep here in the Discomfort Inn!! Front desk staff very friendly and helpful.... More

stayed here on weekend of August 20/21. The room was clean and comfortable but a little pricey. The breakfast was alittle skimpy - this may be due to restaurant being closed but there was no explanation of as to this being why. Nothing extra here but not dirty or unacceptable. Basic rooms - but overpriced for offer probably because of... More

We had booked a specific room close to the front of the hotel with a late checkout for an elderly handicapped couple attending their daughter's wedding. When we arrived the room had been replaced with one that was located at the furthest point possible from the front door and was totally inaccessible. I had to argue to get another one... More

Incrusted with dirt, very used and abused hotel. Nice guy at the front desk didn't make up for terrible stay. Way overpriced. Hotel needs total rehaul. More

Situated in the middle of a light-industrial area; not somewhere you'd go out for a nice evening stroll or run although I felt safe. The room was very basic. The beds had standard motel type mattresses. Bedding consisted of a low-end bed cover over a cheap and thin wool blanket that was itchy. Room and washroom were clean. Although it... More