I am Platinum SPG member and stayed one night on business to catch an early flight. Hotel looks a little rough from the outside but inside is very nice and updated. Staff I talked with were all very friendly. It was a long walk to the room but worth the walk. VERY comfortable bed and was given a suite. Nice...
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Even though situated near an International Airport, the Sheraton Montreal Airport Hotel boasts comfort, hospitality and an ambiance that any four or five-star property could boast!
What I loved about staying there was the simplicity of everything. First: A free shuttle to the hotel leaves the airport 24 hours a day. Second: A 24-hour bus service, number 747, links the...
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This Sheraton airport hotel has been renovated. It's fairly fresh, however not all of the rooms are the same. Apparently I had one of the better rooms - it was nice, with a flat screen TV and such. The shower has the most water pressure I have ever experienced at a hotel lol. The hotel is very large, and is...
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Executive Summary – The Sheraton Montreal Airport is an outstanding hotel. Every staff person I encountered was polite, eager to help, focused on me alone during our respective encounters, and very efficient. The facility is spotlessly clean – a pleasant surprise, given that the entire area surrounding the hotel property was a chaotic, torn-up construction site during my visit. And...
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The look and the feel of a new hotel, it's quite nice! The staff was very friendly and warm during the whole stay, I'm surprised by this because friendly service is hard to find in Montreal...The bed was very comfortable and the room was clean and new all around. Rooms are spacious and relaxing. The shuttle to the airport is...
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Thank you for taking the time to review our hotel. Much appreciated. We do try to exceed guests expectations, glad to read you did enjoy the level of service we provide. The points you have raised are most welcome and we will be reviewing how we can improve based on your feedback. Our club lounge does provide the items listed...
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We recently had a family celebration at this hotel and were very impressed by the efficiency, and quality service we received. The hotel has been beautifully renovated the restaurant has a very nice bar with a trendy design. The restaurant is also perfect for breakfast and lunch with wall to wall windows overlooking a very pretty garden and terrace. The...
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Thank you for taking the time to review our hotel. Really delighted that your family get together met your expectations and all had a great time. Your point on the front of the building is well taken. As you have seen we have just renovated the rooms, meeting space , restaurants and added a spa. Our next area to be...
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I don't think I have ever had a more pleasant airport hotel experience. We stayed here on a park and fly package that included a one night stay and one week of parking.
This hotel is newly renovated and everything appears to be new and clean. The beds and bedding were above average in quality and the rooms were well...
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Thank you for taking the time to write such a positive review of the hotel. We strive to exceed guest expectation so we are delighted to read you enjoyed your stay with us. Looking forward to your next visit with us. Regards, Kevin
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Great staff both at check-in and the bar/coffee shop. Convenient to the airport which a shared shuttle to the Aloft in front of it and some of the airport parking lots. Nothing much else out here.
I have stayed in the hotel a few times and the rooms may be seen as a bit dated but always have been very...
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Thank you for taking the time to write the review on your stay with us. We have just finished our renovation project of the hotel rooms all public spaces including our restaurants. It will be our pleasure the next time you stay with us that we assign one of our brand new renovated rooms on our 3rd floor or if...
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We stayed at the Sheraton on points on our way back from our honeymoon. We were impressed with the rooms which felt modern and were good sized. Beds were very comfortable. I also loved their gym which was large with plenty of equipment available and it was fun watching the planes take off while I was on the eliptical machine....
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Congratulations to you both! Great to read you enjoyed your stay with us. Hopefully we will see you on your 1st anniversary to celebrate with us again. Good luck and all the best, Kevin.
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Restaurant and lounge staff are great.
Front desk and guest services could use some training on "attitude" and what customer service really means. When I have a question I shouldn't feel like i"m impossing.
Pool area still a great place.
I like what they've done with the bar and restaurant area.
Not so happy with the "new and improved" change...
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Thank you for taking the time to review the hotel. We are all disappointed that the level of service you received at our front desk was not to the level we are striving to maintain. My sincere apologies for this. We are building a warm and connect culture, hopefully on your next stay with us this is what you will...
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154 Reviews
118 Reviews
