Outdated furniture and surroundings. Pretty clean but old. Excellent location in Canmore. Lots of Elk sightings in town. Staff not very helpful.. Many hike and bike trails close by. We kept going to the Worldmark By WYNDHAM next door for tips on sights, restaurants and other tourist questions. They were very helpful next door and I would stay there next... More

Looks good from the outside, but once inside, a different story. Minimally furnished (no blender, no wifi, one lamp in the main room). Carpet in the common areas was not vacuumed the entire time we were there. Noisy foundation work was conducted right outside our unit from 8 to 5. Water leaked into our unit and soaked the carpet in... More

carpet is very dirty and aged. door can't close without slamming it. swimming pool is dirty too since no one is maintaining it. curtains are dusty. grill is half broken. pull out sofa bed is in poor shape with no pillow and blanket. staff is clueless, when asked for more blankets, pillows, and towels, answer is always "no". nothing is... More

I was a little disappointed in the building and facilities when we arrived although I struggled to really put my finger on exactly why. It just didnt seem as "fancy" as it looked on the website and for the price we paid. That said, the apartment itself was very clean with a number of TV's, dishwasher, microwave etc, and great... More

Superficially, the place looks nice but upon further inspection, a number of problems began to manifest themselves. The cutlery and crockery is pasties sell by date, the kitchen utensils are very limited, drawers do not open smoothly, wardrobe door keeps falling off its runners. The front reception is an absolute shambles,manned only between 08.0 and 17.00 and when manned they... More

This was a nice place to stay at one time, but the dresser drawers were falling apart, towels were paper-thin, and although there were several empty units, when we requested a unit on the top floor (kids running on floor above us at all hours, bathroom and air conditioner fans made such a noise, we just opened the windows and... More

My husband and I had a great stay recently. The room was modern , beds were comfortable and the pillows good. The ventilation system was really noisy, we opted to turn off the heat in spurts ,the weather was warm and the room stayed really pleasant. Our room was not ready when we arrived at about 4:15 took about another... More

We decided to trade a week and this resort was all that was left. My husband booked it and to be honest I wasa bit worried as Tripadvisor was not too keen on the facility. I have to say boy was I wrong! This beautiful little town in a hidden gem... Absolutely beautiful with wonderful walking trails all over. The... More

We checked in on 2/4/11. Only 7 guests were checking out from the prior week. Besides the fact that check-in time is ridiculous (4PM), they were unable to meet this and clean 7 rooms from 10am - 4PM. I guess we couldn't get a previously cleaned room. The woman at the desk was the first bad experience. Rude. Our dishwasher... More