we had a lovely 4 nights at noir hotel it was lovely we travelled by train was so good got a no 2 bus outside railway station and went outside the hotel so got the bus every day into the city the hotel was great lovely staff and the food was very good a really lovely breakfast and we had...
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We really enjoyed our stay at hotel noir, overall it is a nicely done hotel in a great location and I would have happily paid more than our laterooms deal. There are, however, a couple of issues.
The room wasn't quite as clean as I would have liked but not too far off. I admire the aim of using local...
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We stayed here on a special deal - £23 for a compact room (yes, it was small but not uncomfortably so) - and what a surprise the room was - it had everything we needed - even fresh milk in the minifridge - the shower was superb - hot and powerful - what more could we ask for - fluffy...
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Stayed here for two nights in a four poster bedroom. Mini bar was free and although wasnt fully to brim it was a nice little touch. room was very clean and bed was very comfy with a memory foam mattress. the robes and slippers were very comfy and was another nice touch. staff were very friendly and helpful. We dined...
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Many thanks for your kind review - I do hope we will see you again soon and you can give us your feedback on our development!
Natasha Screeton
General Manager
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This was our second stay here but never again.. False advertising by saying "free mini bar" when in fact you get 2 bottles of TAP water, all because of the recession but we were never told this at time
of booking.
Our first stay was with friends and just thought the twin room hadn't been updated but second visit a...
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Thank you for your review. Just to confirm that I have personally checked your reservation which was made with booking.com. Looking at our page on that site, it specifically does not include a mini-bar in the compact room description - we have taken these out in order to offer a really tight price for guests wanting the cheapest deal possible....
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Stayed here for one night (Saturday) in 'four poster' room at a cost of £166 inc breakfast. Had high hopes after reading other reviews but was completely underwhelmed from start to finish. Location is as described and the walk into York is easy. The room was big but the fixtures and fittings were very poor quality. There was paint peeling...
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Thanks for your review.
You are entitled to your opinions of course, but I must correct a few issues which are factually incorrect. Our toiletries are bought from Scotland, a lovely company called Scottish Fine Soaps, and are in refillable bottles as part of our environmental policy. Our meat is all locally reared and costs 3 times the price of...
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We stayed at the hotel for only one night. It was a lovely stroll into York and really didnt take long 10 minutes at the most although we tend to walk quite quick. We arrived there 3 hours before check in but we were able to park up and keep our bags at the hotel and we just returned later...
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Many thanks for your review. I am really pleased you enjoyed your stay.
I have spoken to the housekeeping team to remind them to take more care before entering when they knock. People often leave early and the team have a huge amount of work to do in only 3 hours so they can be a bit enthusiastic to get...
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We were having a one night stay in York & picked Hotel Noir, good choice. We had a space in the hotel car park, our room was large & very comfortable. Guy on receptionwas really helpful with maps etc.
Only a 10 minute walk into the centre of York. Good breakfast next day, no problem about leaving the car in...
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Thank you so much for this lovely review and we look forward to seeing you again soon! If you want to make sure we get you into the same room please contact Reception direct on 01904 643711 .
Natasha Screeton
General Manager
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Me and my partner recently stayed at Hotel Noir Clifton York, it is a lovely place and a lovely hotel. A bit of charachter and charm and the staff where pleasent and freindly too (not that freindly that they over powered your stay).Our room came with mini bar,tv, tassimo coffee maker, comfy bed (duvet was a bit poor though) fancy...
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Many thanks for your review - it is lovely when people who have enjoyed their stay take the time to let others know about it. I understand your comment regarding the walls - unfortunately this a problem we inherited with the property in certain rooms and we have implemented a programme of installing extra sound insulation. Fortunately it is only...
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My partner and I stayed for a night at this hotel, whilst on a trip so see old friends, I have to say the hotel was ok in appearance, easy to find and as I am used to the parking in York I found the car park a great help (even though it is small). The room was pretty standard...
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Many thanks for your review - I take on board your comments. A customer service course has been booked for Reception as we have had a couple of similar reviews on this point and I have tightened up the housekeeping proceedure regarding what time to start vacuuming in the morning. Hope this helps!
Natasha Screeton
General Manager
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