Stayed for 4 nights and the red level is highly recomonded but a bit overpriced. First room offered had just a tree for a view. Second room turned into an " upgrade @ €80 per night extra" for a view of a tree and a mountain! Room did have an outside jacuzzi .. Well it's a bubble bath really. Staff... More

Second visit and nice to see the hotel still has its high cleaning standards and mostly all the staff are polite, friendly and helpful. We found some of the staff in the pool restaurant to be not so helpful and the service was slow but otherwise service in general is not a problem. What we were hugely disappointed with was... More

great hotel and resort and great room, obviously well managed as all the staff were excellent, and seemed very happy in their work. from the doorman to the lifeguard. As a professional housekeeper I am always checking the cleanliness of a hotel, and this was the cleanest I have ever come across, the rooms are very highly spec on the... More

My wife and I have just returned and can not recommend this resort more highly. The hotel grounds and facilities were superb. Lot's of space, several pools and good service. The food was very good in all the a la carte restaurants, buffet was great for breakfast and a quick salad at lunch. We really enjoyed our holiday here and... More

My partner and I have just returned from weeks stay at this hotel. We booked the Red Level package which suited our requirements for complete relaxation and service of a 5 star holiday. We were not disappointed, from the moment we arrived we experienced a level of service which made us feel completely relaxed and that they would ensure our... More

I read various reviews for this hotel and went with an open mind but was simply blown away from the word go! Check in was fast, efficient and friendly, within one of the most impressive receptions I've ever stood in! W were met with cool drinks and our bags taken straight to our room, which was ready on arrival. The... More

Booked a garden-view Deluxe room and had a problematic room in our first night (WiFi not working properly, lights wouldn't switch off, noisy sound from air conditioning unit outside). On our second night we were upgraded to an Ocean-view Deluxe room due to the aforementioned problems. The resort itself is great - plenty of entertainment, good breakfast, comfortable rooms, and... More

Third visit. Kids 4 and 1. Faultless as ever. Exceptional place, exceptional service. Gold star. Will be back. Tip for Sensatori bookers, just ask at the restaurants for a reservation and forget the electronic booking system. If you don't mind eating later you'll almost certainly get a table.

Should you be seeking a standalone resort where their is no need to venture far , then this is the hotel for you . We opted for the Red Level Experience / Adults only and experienced some of the best customer service you could wish for . We opted for a sea view room with Spa Bath and you could... More