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All 2 Rijswijk hotels

Bastion Hotel Den Haag/Rijswijk

3.0 of 5
Polakweg 12, Rijswijk 2288 GG , The Netherlands
Hotel amenities
Bastion Hotel Den Haag/Rijswijk
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Ranked #2 of 2 hotels in Rijswijk
Most recent review
4 of 5 stars Reviewed 6 June 2013
David H Waalre
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20 reviews from our community

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Waalre
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 June 2013

The hotel is on the edge of the business district of Rijswijk overlooking a strip of green park. There is always plenty of off-road parking and easy access to the Den Haag - Delft motorway. The rooms are very well-kept and the beds comfortable. Although it seems to cater mainly to the business community, we use it when visiting family... More

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Bastion Hotel G, Owner at Bastion Hotel Den Haag/Rijswijk, responded to this review
Google Translation
10 June 2013

Geachte gast, Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s... More

Great Dunmow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

Right in the centre of Rijswijk business area. Clean and modern. Great for business trips. Will definitely stay here again. Rooms are a good standard. Would recommend it. Only complaint was that I had to wait ages to be served in the bar.

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Bastion Hotel G, Owner at Bastion Hotel Den Haag/Rijswijk, responded to this review
17 April 2013

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Den Haag Rijswijk. With kind regards, Maik Willems More

Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 November 2012

We stayed here at the end of sept ..very basic was disappointed with single beds in the room but clean tidy and spacious and tea and coffee making was steal bonus. Breakfast was great lots of choice and plentiful. Not too far away from shopping centre for any thing you require..... But when we asked the staff for a local... More

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Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 20 November 2012

I can't give a rate: "very good" because it's just normal, correct 3* hotel. I was staying in 'deluxe' room and it was fine but I don't see what they mean by luxe, because for me it was just normal room like in any 3* hotel... so I don't know how are their basic rooms. There is free wifi and... More

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Loudeac, France
1 review
4 of 5 stars Reviewed 16 November 2012

After reading some comments about the poor hotel service, I was a bit reluctant to book a room in this hotel. However, the room was neat and cosy and the attached service was close to perfect. The hotel lounge is well decorated and quite confortable. As for the restaurant, the service was quick and the food appetizing. Unlike what I... More

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Bastion Hotel G, Owner at Bastion Hotel Den Haag/Rijswijk, responded to this review
20 November 2012

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rijswijk. With kind regards, Maik Willems More

West Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 15 November 2012

The Bastion is a down-to-earth hotel in the medium price range. I use it regularly because of its convenient position, directly accessible from the motorway and with ample free parking, free wi-fil and adequate rooms, as well as good access by public transport. I like having a fridge in the room and tea-making equipment. Contrary to others, I have always,... More

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Bastion Hotel G, Owner at Bastion Hotel Den Haag/Rijswijk, responded to this review
20 November 2012

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rijswijk. With kind regards, Maik Willems More

Preston, England
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 12 October 2012

Hotel was clean and bedroom small but adequate. There was a fridge in the room and free wi-fi. The stay was spoiled by the sourpuss, unhelpful staff. We sat down in the restaurant and were just ignored. In fact, unhelpfulness seems to be a trait of the Dutch. When I took an item back in McDonald's the manageress basically told... More

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Bastion Hotel G, Owner at Bastion Hotel Den Haag/Rijswijk, responded to this review
17 October 2012

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

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3 of 5 stars Reviewed 8 September 2012

I booked this hotel in preference to the Grand Winston as it was cheaper. I went for the delux room which looked very new. Not sure about the others but it was large enough and had a fridge which I was not expecting and the TV did have some English channels despite the other reviews. After the first night the... More

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Bastion Hotel G, Owner at Bastion Hotel Den Haag/Rijswijk, responded to this review
13 September 2012

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Leiden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 18 July 2012

We stayed at this hotel because it was close to a wedding location. Upon arrival, we asked the receptionist to book us a taxi in half an hour. Unfortunately, the taxi arrived, took other wedding guests and left again. The receptionist said that she didn't know there were more people going to that location. In the end, the taxi arrived... More

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Muscat, Oman
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 24 December 2011

Well I booked the hotel by calling them through phone as there was something wrong with their website (doesn’t give correct information about room availability). I have stayed for 5 days as I was attending Seminar at the near by shell learning center (++ point )( 4 min walk). If you rank it as 3 star hotel then it is... More

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Bastion Hotel Den Haag/Rijswijk
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Additional Information about Bastion Hotel Den Haag/Rijswijk

Address: Polakweg 12, Rijswijk 2288 GG , The Netherlands
Region: The Netherlands > South Holland Province > Rijswijk
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Rijswijk
Price range (per night): $76 - $129
Hotel Class:3 star (3*)
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