My wife and I had stayed at this property before. The suites are roomy, well appointed and the beds usually comfy. However we ran into issues the last 2 times we stayed and will not be back. Here is why. We usually book rooms through Hotwire, which was the case again this time. We had been guaranteed a smoke free...
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We have stayed in this hotel several times most recently March 23 but now there is a problem. The furniture has been moved about, the TV is in front of the window, the TV,sofa and desk are all in a row in front of the counter and sink. Very crowded. This arangement may work for a business person working and...
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Dear Valued Guest,
As a repeat guest your opinions regarding our recent room layout changes are very much appreciated. Our desire in making these changes was to create a more open concept and highlight the size of our rooms. The desk and chair in our rooms are large which does work well for our business traveller, however I understand your...
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our stay was great...no problems what so ever.
the rooms seem very newly renovated....very modern.
of course,its suites so there is a bedroom. very nice!
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Dear Valued Guest,
Thank you for your comments regarding your recent experience at the Radisson Suite Hotel Toronto Airport.
We are very happy to hear that you enjoyed your stay with us and we hope to see you again in the future.
Kind regards
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Stayed one night to attend a conference next door. Waited for a bit for the shuttle- had to figure out how to get out of the airport.. why isn't there adequate signage?? In any event, stayed on the 12th floor, reception was quick and painless. Key worked - but lock didn't- maintenance was prompt and fixed the lock asap. Stiff...
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Dear Valued Guest,
We appreciate that you have taken the time to share your comments regarding your recent stay at the Radission Suite Hotel Toronto Airport.
Location is a huge asset of ours due to our proximity to the airport and the number of restaurants outside our front door. I am sorry to hear that there was an issue with...
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I have been impressed by Radisson's promise to make sure 100% satisfaction. Otherwise, this hotel claims, "you won't pay." surprisingly, this slogan is at reception, in elevator and in the room.
So, let's see how they deliver.
In fact, the location is good. There are a few restaurants there. Room is large and comfortable. Bed is soft. It looked all...
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Should have written this ages ago! We travelled to Toronto for the International MakeUp Artists Trade Show in November, 2011. Ibooked a room on the Excutive floor, it was great! Housecoats laid out on the bed, free internet, clean and spacious living rm area and the bedrm was a great size with 2 Queen size Sleep number beds, my 1st...
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Dear Valued Guest,
Thank you for your kind comments regarding your recent experience at the Radisson Suite Hotel Toronto Airport.
It is nice to hear that your overall experience in Toronto; attending the trade show, shopping downtown and of course your stay in the hotel was a pleasurable one.
The restaurant is scheduled to have some work done in the...
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I was staying at the Radisson at 640 Dixon Road for 3 days in March. I can't say enough about the maids and all the staff at the Radisson. They really try to make your stay just like home. The amenities in the room are excellent. A beautiful king bed (in a separate bedroom)
Real creamers for your coffee in...
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Dear Valued Guest,
The strength of our hotel is not in the sign on the outside of the building, but on the quality of individuals on the inside. Your acknowledgement of the efforts of our team means a lot to them.
One of the greatest compliments we can receive in the hospitality industry is that we made you feel at...
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I recently stayed at the Radisson Suites, staff were great, room was immaculate. The thing that stood out the most was the fresh clean smell of the sheets. I am not normally one to notice, but I must remark on the smell.
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Dear Valued Guest,
Thank you very much for taking the time to share your comments with us.
Our in-house laundry department rarely gets the recognition they deserve for the hard work and dedication they show daily. They take a lot of pride in their job and were thrilled to hear your comments about the freshness of our sheets.
We hope...
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I have stayed at this hotel at least 10 times a year over the last 15 years including this past week and this coming week. The service has been excellent. Any problems with the facilities are taken care of immediately. The hotel is in the process of doing updates including the TV's which one reviewer had complained about. I don't...
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Dear Valued Guest,
15 years of continued loyalty is something that we at the hotel wish to thank you for!!
We are thrilled to hear that we have been able to consistently provide you with the level of service that you deserve.
Your recommendation of our hotel is greatly appreciated and we look forward to serving you for many more...
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Stayed as a group of 3 friends in Dec 2011 waiting for a flight the next day, so only stayed overnight as a stopover.
Hotel was clean, comfortable and good value. No problems with noise and was nice and warm, despite the -9degrees outside. We only stayed a day and so wanted to make the most of our day in...
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Dear Valued Guest,
Thank you for taking the time to share your recent experience at the Radisson Suite Hotel Toronto Airport. Being so close to the Toronto International Airport makes us a perfect choice as a "stopover" hotel.
We hope you enjoyed the rest of your vacation and hopefully one day you will have more time to spend with us...
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