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Hilton Toronto

4.0 of 5
145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada (Downtown Toronto)
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Hilton Toronto
Ranked #30 of 138 hotels in Toronto
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969 reviews from our community

Traveller rating
    309
    405
    159
    62
    34
See reviews for
Families
130
 
Couples
295
 
Solo
106
 
Business
287
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New Delhi, India
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

the hotel is located in the heart of the entertainment district in downtown toronto's richmond street. very convinient location with the subway station steps away, queen and king st about a block away full of bars and restaurants. friendly staff, spacious rooms and great food! opt for a room on a higher floor to avoid noise from outside specially on... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 May 2013 NEW

I had the pleasure of staying at this hotel recently and was extremely pleased with the experience. This is Hilton's premier hotel in Toronto and as such you can see that careful attention to detail is top priority. The room was very nicely appointed and relaxing with everything clean and new in appearance; I do not believe this hotel has... More

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

I recently had to go to Toronto for business - just a short 2-night stay. I found the Hilton to be perfectly located, the staff welcoming and attentive and the ambiance lovely. Extremely comfortable bed and lots of space in the room. I'd totally stay there again.

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Review collected in partnership with Hilton Hotels & Resorts

Guelph, Canada
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

The Toronto Hilton is centrally located within easy walking distance of the Four Seasons Centre for the Performing Arts, Nathan Phillips Square, Osgood Hall and Dundas Square. Its rooms are comfortable and very well equipped for business or pleasure. The King size beds are very comfortable and the heating/air conditioning unit worked flawlessly. The views from upper floors are outstanding.... More

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
23 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your experience with us! I'm pleased to learn that the facilities and services within the hotel were able to meet your expectations! Our team works very hard to live our founder Conrad Hilton's vision ... to "share the light and warmth of hospitality" with each and every... More

Dallas, Texas
Top Contributor
121 reviews 121 reviews
22 hotel reviews
Reviews in 48 cities Reviews in 48 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Let me start this review by saying that the staff at this hotel were simply outstanding. From the front desk, to concierge, to wait staff - all wonderful, attentive, and genuinely caring. The concierge, Dave, went out of his way to help me with reservations to the falls, even long distance. Kudos to Dave. The location is good, and within... More

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See 2 more reviews by mercurysqueen for Toronto
HiltonYYZ, General Manager at Hilton Toronto, responded to this review
22 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your experience with us! I'm pleased to learn that you enjoyed the service, location, and food quality in our signature restaurant, Tundra. On another note, however, we apologize you did not feel our value for Executive Floor rooms were up to brand standard. We appreciate your input... More

San Juan, Puerto Rico, United States
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Toronto is next to opera company and it serves my needs when I go to the opera. The staff is personal and I even know the service people at the restaurant. I love going there. It is close to all museums, to bank I go and visit, to the opera and all people there are serviceable. In Cincinnati the hotel... More

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Review collected in partnership with Hilton Hotels & Resorts

HiltonYYZ, General Manager at Hilton Toronto, responded to this review
23 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your feedback with us! We appreciate your comments and are delighted that you enjoy our hotel, service and location ... especially since you are an Opera lover! It's great that we are so close, especially during inclement weather - just a quick jaunt and you're there! And,... More

toronto
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

i am now on my 6th stay in the past 18 months and this hotel is showing signs of wear and tear. as a Hilton diamond I was upgraded to a corner suite nice size but needs an upgrade especially the bathtub area which is in dire need of some caulkng don't get me wrong this is still a nice... More

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See 3 more reviews by mikegboca for Toronto
HiltonYYZ, General Manager at Hilton Toronto, responded to this review
21 May 2013

Dear Trip Advisor Member ... Thank you for staying with us and sharing your experience with the TripAdvisor community. We value your input, especially as a Diamond member in our Hilton HHonors loyalty pgrogramme and as a frequent visitor to the hotel. We're very sorry that you were unhappy with your guestroom and we are taking your comments about the... More

Bel Air, Maryland
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013

The hotel was beautiful and nicely located in the middle of downtown Toronto. It was a solid 8 block walk from the Megabus stop which wasn't a problem reaching. The staff was great, Ruth Chris in the bottom of the hotel which is always awesome, and the gym/pool was great. Half the pool goes outside on the 3rd floor I... More

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
21 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your feedback with us! I was delighted to read that you enjoyed the hotel, location, pool and amenities. Although the Hilton brand does not include WiFi access in all rates as a standard amenity, many packages are available which will include this service along with many other... More

Istanbul
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013

One of our friends recommended this hotel and we booked this place for vacations. It really proved to be an excellent choice. All of us really had a kind of stay which we were looking for. Hotel is very clean, nicely decorated and full appointed with all amenities. Staff was very helping and polite all the times. Throughout our stay... More

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
21 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your review with us! I'm pleased to learn that the facilities and services within the hotel were able to meet your expectations! We do hope that we will have the opportunity to welcome you and your family back, whenever your future travel plans include Toronto! Have a... More

Montreal, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 16 May 2013

Stayed at this hotel on business. The location is quite good, easy to get around downtown. The room was quite nice, fully renovated and modern. Bathroom is also modern and nice. There is a good work desk area, very practical set up. I had free wi fi which was quite nice. Comfortable bed but not the greatest pillows. The coffee... More

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
21 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your feedback with us, following your recent business trip at the hotel. I was pleased to learn that you enjoyed the location, room and amenities. I apologize that the coffee maker was not working properly and rest assured, we will have our Maintenance department make the necessary... More

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Hotel Summarization (Beta)

What travellers say

  • Executive Lounge(43)
  • Cn tower(39)
  • Very nice(32)
  • Room service(19)
  • Great location(16)
  • Friendly and helpful(10)
  • Front desk staff(9)
  • Next morning(7)
  • Eaton Centre(5)
  • King size bed(5)

Additional Information about Hilton Toronto

Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotels in Toronto
#22 Luxury Hotels in Toronto
#29 Family Hotels in Toronto
#30 Business Hotels in Toronto
Price range (per night): 181 AUD - 317 AUD
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Hilton Toronto Hotel
Hilton Toronto Hotel Toronto
Hilton Hotel Toronto
Toronto Hilton Hotel
Toronto Hilton

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Hilton Toronto
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