I travel a lot to Toronto and always stay at different hilton properties, but Hilton Toronto is by far the best. The staffs are very accommodating, I usually arrive early, and hilton takes good care of me. Never once tell me the room is not ready which I really appreciate that. Valet parking is expensive but it's downtown Toronto, that...
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My husband and I thoroughly enjoyed our stay at the Hilton Toronto. It was in the heart of the Financial District but walking distance to shopping areas as well as the waterfront. Chinatown was only a short cab ride away. The room was very large and comfortable. Parking ran around 20 CAD. We recommend it!
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Good hotel, clean, nice staff.
Clean pool. Tundra food staff was excelent.
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Dear Trip Advisor Member...
Thank you for choosing to stay with us! We are pleased to knw that you enjoyed your experience and we hope to see you again soon!
Warm wishes,
Edwin Frizzell
General Manager
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We spent two nights on Victoria Day weekend here and really enjoyed it. Location was great for shopping , dining and also a short walk to Rogers Center to see the Jays. Close to subway also a bonus. We arrived at 1:30 pm and our room was waiting for us. Front desk staff were friendly and very fast. Our King...
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Dear Trip Advisor Member...
Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your holiday weekend "getaway" in Toronto! As a quick note, we are pleased to provide complimentary computer internet access in the lobby area via a number of computer stations that have been allocated for guest use. WiFi...
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This was one of the last hotels we stayed in at the end of a busy trip to the USA and Canada. I had stayed here about 7 years ago too. Service at the bar and restaurant was friendly, courteous and they often provided humourous chit chat which was refreshing after all our travel. We did use the Exec Lounge...
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I really enjoyed my stay at the Hilton. The location was perfect - walking distance to everything you need and many major attractions and shopping. My room was on the 31st floor with the most amazing view of the CN Tower - perfect at night as I could see it beautifully lit from my bed. The windows were dirty which...
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Dear Trip Advisor Member...
Thank you for taking the time to share your feedback with us! I'm pleased to learn that you enjoyed your time in Toronto and had a great stay! We appreciate your feedback regarding the window washing schedule - it is always a challenge to assign the most appropriate date in our Canadian climate. In fact, the...
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awesome pool , awesome restaurant located in the lobby. Great room and a super comfortable bed.
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Dear Trip Advisor Member...
Thank you for taking the time to share your feedback with us! We appreciate your business and we hope to see you again soon!
Warm wishes,
Edwin Frizzell
General Manager
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Everything about this hotel was pretty standard, with interior decor falling behind new trends. Customer service not the greatest. Scenic elevators are great. For its standard rate absolutely not worth it, but we got it at a good discount, so we find it okay for the price we paid. Overall met our expectations but failed to exceed them.
STANDARD ROOMS:...
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Dear Trip Advisor Member...
Thank you for taking the time to share your comments with us! We will certainly share them with our team and utilize them for future renovations to the hotel and to coach our customer service team members. Our goal is meet and exceed the expectations of all customers - please do accept our most sincere apologies...
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Terrible service, smelly carpet in the rooms, no minibar in any of the rooms, noisy, full of youngsters and bums.
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Dear Trip Advisor Member...
Please do accept our apologies that your experience with us was not up to the usual high standards to which our team aspires. I do hope that you had the opportunity to share your comments regarding the carpet condition with our team while in the hotel so that our Housekeeping Management could address the issue immediately....
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One star goes to its location; convenience, center, and connected through PATH that's stroller accesible. Pool was not bad too.
Another star goes to ONLY: Trina the front desk lady who really went the extra miles to make sure we got the best experience, Steve who pleasantly helped us moving the rollaway bed twice from one room to another also...
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Dear Trip Advisor Member...
Please do accept our sincere apologies that your experience with us was well below the usual high standard of service and acommodations for which our hotel is well known. Although our concierge services are provided by a outside partner, we will certainly be sharing your comments with them as this level of service does not meet...
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265 Reviews
1,652 Reviews
