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Hotel Indigo Toronto Airport

3.0 of 5
135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
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Hotel Indigo Toronto Airport
Ranked #65 of 119 hotels in Toronto
3.5 of 5 stars 100 Reviews
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100 reviews from our community

What travellers say about this hotel
  • Free shuttle(4)
  • Flat screen TV(3)
  • Hardwood floors(3)
Traveller rating
    23
    35
    23
    11
    8
Only show reviews for Family (11) | Couples (33) | Business (32)
Date Rating
Mount Forest
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 May 2012

Poor location if you want to do anything local other than eat at Hooters or buy a cheep suit at Moores Mens Wear. Had some trouble finding as not in with other hotels and resturants. Not so friendly staff, got excuses when I asked for a shower cap, batteries were out of the clock so no back up, wake up... More

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Indig0Management, General Manager at Hotel Indigo Toronto Airport, responded to this review
22 May 2012

Dear Linda B, Thank you for taking the time to write about your stay with our hotel in January. It is the feedback we receive from our guests that allows us to improve upon our products and services. My sincere apologies for the less than satisfactory experience you had with your guest room and the appearance of the Lobby and... More

Ottawa, Canada
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 May 2012

If you are flying out of Pearson Airport, this is a good spot to stay. We had an early morning flight and did not want to fight with 401 traffic so we decided to stay at Indigo. The front desk staff were helpful in organizing our shuttle to the airport the next morning. The hotel room was nice and had... More

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Calgary, Canada
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 14 May 2012

We got a very good deal, but the loacation was no good. Unless you want to go eat at Hooters or this type of place late at night, I would not recommend this hotel. Cleanliness wasn't the greatest, but room was nice and big. Shuttle driver did not seem impressed with having to pick us up at the airport... Strange!... More

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Indig0Management, General Manager at Hotel Indigo Toronto Airport, responded to this review
16 May 2012

Dear Audryalan, Thank you for your feedback, we do apprciate you taking the time to give us feedback that we utilize to constantly improve our services. I would like to apologize for the challenges you encountered with your room cleanliness and Shuttle experience. I will be addressing the issues to both departments to ensure it does not happen again. Please... More

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Omro, Wisconsin
Top Contributor
63 reviews 63 reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 11 May 2012

I was hoping for something nicer for the price I paid. The problems I had were: No heat. Woke up to 62* in the room No regular coffee in the room. I had to pay $3.25 for a cup in the lobby. Smelled musty in the hallways More

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Indig0Management, General Manager at Hotel Indigo Toronto Airport, responded to this review
14 May 2012

Dear Dale S, Thank you very much for the feedback regarding your stay. We welcome the opportunity to constantly improve on our products and services. Regarding the temperature of the room, we have had some unseasonably high temperatures and have implemented the Air Condition system for our guests comfort. I do apologize if the temperature was too cold in your... More

Halifax, NS
1 review
4 of 5 stars Reviewed 1 May 2012

I would stay here again. The beds were comfy and I love it that there's no carpets in the room. The bathrooms are stocked with Aveda products. I was travelling with a friend who's a picky eater, the front staff took the time to help us find somewhere to eat. More

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Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2012

I'm often at this hotel on business and overall I've always been satisfied with the quality of the hotel. The rooms are clean and the hotel is modern and stylish. The wood floors in the rooms are refreshing as, since I spend 15 days a month in hotel rooms, not having a carpet makes the room cleaner and less harsh... More

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Indig0Management, General Manager at Hotel Indigo Toronto Airport, responded to this review
30 April 2012

Dear JD120811, Thank you very much for the feedback regarding your stay. We welcome the opportunity to constantly improve on our products and services. Regarding the internet connection, please let our front desk know if you experience connection issues in the future and we will work with our Internet Service provider to help solve those issues. I will also be... More

Caribbean
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Very close to airport with free shuttle on request. Bar and restaurant open till late and food was very good. The room had lovely hardwood floors, flat screen tv, all new looking furniture yet the colors and styles didn't seem to match; seemed like a collection of furniture from different hotels put in one room; same for the bar and... More

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See 4 more reviews by natmicstef for Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2012

Found this little gem on price line and it was perfect for a three night stay in Toronto.The desk agent greeted us with a warm hello and made sure our check in went well.Room was clean and neat but did not have a clock.TV and coffee maker worked well, beds were very comfortable. Plenty of restaurants in the area and... More

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Trout Run, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

The room at this hotel Indigo was very dirty; crushed up pretzels under the ottoman, when I pulled the comforter on the bed back there was blood smeared on it, furniture was broken, and the sink in the bathroom was stained and missing the drain plug. I did not get in until about 1am from the event I was attending... More

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Indig0Management, General Manager at Hotel Indigo Toronto Airport, responded to this review
30 March 2012

Dear SkiJenne, I would like to thank you so much for taking the time to write this review about your stay. We do utilize that feedback so that we can improve on our products and services here. I would like to apologize for the experience you had with the cleanliness of your room and linens on your bed as well... More

Somerset, NJ
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 28 March 2012

As with all reviews I stay more than a few times to make a fair evaluation. Ive given this property more chances than most. While there are certainly pluses about the Indigo, the misses are constant. I stay in this hotel for work so I don't have the option of staying elsewhere, or I would. The rooms themselves are nice,... More

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review
27 April 2012

Dear njafaresm Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously. It helps us gauge what we are doing right and what... More

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Additional Information about Hotel Indigo Toronto Airport

135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
Price range (per night):* 110 AUD - 174 AUD

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Hotel Indigo Toronto Airport
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