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All 30 Thunder Bay hotels »

Comfort Inn

2.0 of 5
660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Hotel amenities
Ranked #14 of 30 hotels in Thunder Bay
3.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    3
    6
    7
    6
    5
Date Rating
bensagle
Waterloo, Canada
Top Contributor
132 reviews
33 helpful votes
2 of 5 stars Reviewed 22 January 2012

Maybe this will be the last Comfort Inn I stay at. Typical mediocrity, except for the breakfast, which was downright terrible. 4/10 More

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cn307, General Manager at Comfort Inn, responded to this review
1 February 2012

I am sorry to learn that you considered our Comfort Inn to be typically mediocre. We strive for much higher and will continue to do so for all of our guests. Our lobby breakfast area has been an ongoing issue for us. I am very pleased to advise that we have taken our guests comments to heart, and are adding... More

Vireago
Montreal, Canada
Senior Contributor
24 reviews
21 helpful votes
2 of 5 stars Reviewed 7 September 2011

Another disappointing Comfort Inn. We travel with a small dog but I think it is not necessary to put us in the worst rooms! Upon entering the room, it smells like urine. You want to change rooms, apparently they are the only rooms "pet friendly" available. We have everything open to try to get rid of this smell. There is... More

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cn307, General Manager at Comfort Inn, responded to this review
20 January 2012

I am sorry to learn that you were disappointed with your accommodations. We do accept pets in all of our guestrooms, but do recognize that our groundfloor rooms are most convenient for pet owners. I am pleased to advise that our breakfast area is being addressed and our renovations are coming very soon. Our new breakfast rooms will feature a... More

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Bigcreekdad
Holland, Ohio
Reviewer
5 reviews
32 helpful votes
2 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

Friendly staff, but the many comments about the smell are right on. The whole place reeks of stale smokes. While the room was clean, when I opened the air control panel to turn on the AC, the interior was filthy, and looks covered with mold. I almost didn't want to touch the controls, but then I'd have to live with... More

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jechevow
Burlington, Ontario
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

Decades-old cigarette smell in some parts and a single table for the continental breakfast left us wishing we'd booked earlier to go for some of the other options in TB! More

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Doug E
Winnipeg, Canada
Senior Contributor
29 reviews
5 helpful votes
3 of 5 stars Reviewed 8 August 2011

The hotel was clean and somewhat dated. Calling it over priced is relative as the entire market in this city seems to be expensive compared to other similar markets. We booked ahead and arrived early and were given a room right beside one of the back exit doors. A lot of traffic at that door woke us several times during... More

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Saskguy155040
Moose Jaw, Canada
1 review
5 of 5 stars Reviewed 15 July 2011

I've never written a review here before but after staying at this one, I figured I should put in a warning. We stayed one night and the entire hotel smells like mould and smoke. (FYI, the windows can't be opened either) As a side note, we needed to print one piece of paper for the selling of our house in... More

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cn307, General Manager at Comfort Inn, responded to this review
20 January 2012

I would like to offer a sincere apology for your unsatisfactory visit to our Comfort Inn. We do have 4 rooms in our Inn that having "non-opening" windows, but all other guestrooms have either patio doors (groundfloor) or window inserts that can be opened (upstairs). We have addressed the issue of being unable to print a document from our complimentary... More

CelticCat75
Ontario
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 9 July 2011
1
person found this review helpful

This hotel advertizes clean, non-smoking rooms. As soon as I walked in the door I was hit by a wall of smoke. I had to spend the night- as I was late arriving in Thunder Bay. The air conditioner gave a musty smell when I turned it on. I could not open a window for air as I was on... More

Was this review helpful? Yes
jac_rant
Nelson House, Manitoba
Senior Contributor
33 reviews
10 helpful votes
5 of 5 stars Reviewed 2 July 2011

Friendly staff, great location, clean rooms, great internet connection and very pet friendly. I gave it a 5 based against other similar locations. It's not exactly a 5 star penthouse or anything andI wouldn't stay here for a 25th anniversary or a wedding or anything but as a one-nighter, a business trip, a quick stop over... etc.. it's a greate... More

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Mitziebl
Peace River, Canada
2 reviews
2 helpful votes
2 of 5 stars Reviewed 27 June 2011
2
people found this review helpful

Booked a non smoking room on main floor which we were given. Room is posted as Non Smoking but guests are allowed to exit the patio door of the units and stand outside in front of the door smoking. The room reeks of smoke, as do the hallways. Also parking was poor. We had to park at the far back... More

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Mikecar0
Saguenay, Canada
2 reviews
7 helpful votes
1 of 5 stars Reviewed 27 June 2011
2
people found this review helpful

Room supposed to be non smoker but smell cigarette awfully. Cigarette burn on furniture. No buisness center to print and send fax. Bed look like there are not cleaned lately. More

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Comfort Inn Also Known As

  • Comfort Inn Thunder Bay
  • Thunder Bay Comfort Inn
Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada

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