A beautiful property with excellent service. The parlour suite was excellent, king bed, sofa, dining table and chairs, microwave, fridge and coffeemaker. We also had the opportunity to dine in their restaurant and it was top notch. Can't wait for the next trip back. More

What a wonderful hotel. To be honest I was skeptical at first being a Best Western but it was everything we could have wanted and more. The staff was very professional and friendly. The rooms were very spacious and clean, great jacuzzi tub, big bathroom. The hotel was warm and charming. We ordered room service for dinner and it came... More

The old building has been nicely renewed, but rooms are just like most others in North America. Fitness center is just a small room with 3 aerobic options. More

Granted I haven't been there in high season - I was there in mid-January, and at Easter, but it is a nice quiet hotel. Lots of dark wood/ older feel, but everything looks new and up to date. The staff are very friendly and helpful, the rooms were clean, everything worked including the internet, which is free. I had light... More

Leading up to our little Stratford getaway weekend, my fiancee had spoken with staff from the Parlour, who were very helpful and easy to get along with. Once we arrived, the experience only improved, as we were given advice on walking routes, restaurants, etc by very knowledgeable, friendly staff members. Everyone, from the girls who delivered our body pillows to... More

My daughter organized our stay in Stratford last week for a family event. We've done the Arden Park - too institutional. This time the criteria was for a place right in town that was in very good shape. That was certainly the Parlour. Comfortable, clean, and all the little details. But, it was the staff that also impressed. The cheery... More

The hotel staff like Lindsay and Loralyn welcome you by name and make you feel at home. Restaurant staff like Rob are the best anywhere. Rooms are clean and classy. Mattresses very comfortable. Safe location close to wonderful restaurants like Fosters. Best hotel in Ontario. More

In town to enjoy the superb spectacle "Jesus Christ Superstar" at the nearby Avon Theater, we had a very spacious suite (216) on the second floor, spotlessly clean and quiet combining two bedrooms and bathrooms and a lovely den space with a flat tv screen and sofas. Our stay was most agreable, everything we needed to see was within walking... More

We enjoyed our one night in this 'historic' hotel, although it was quite pricey. The room was very nice with all the appropriate amenities one would expect (including a high-def TV). The restaurant is one would expect at an 10-star hotel, but if you are a finicky diner as I am, go for the pub in the same facility (Thursday... More