Room's and hotel are very nice however, when I go to a hotel I like to think of it as my home away from home. I had paid to stay for two weeks during that period of time I had decided not to stay in the Hotel for one night (I never checked out). Apon return I found that my...
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This hotel had some nice features- it seems like it is a fairly new hotel, the rooms were nice and big, they offered soft and firm pillows and the rooms had proximity readers instead of swipe cards which was nice.
What I didn't like was- the snotty, rude front desk staff, the moisture stain on our bedroom ceiling with black...
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Dear CalgaryGirl1979,
hank you for your review regarding your recent stay.. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.
Sincerely,
Katie...
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The hotel was well sited for my trip to see the sights and the room, a Double Queen suite was spacious and comfortable. The bathroom was rather small but adequate. The room was somewhat dark due to there being no ceiling lights. My tea and coffee tray was not refilled on more than one occasion, but a quick journey downstairs...
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We were lucky to stay in one of the brand new rooms .Our stay was very good will come back.
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Thank you for staying with us. We are glad you enjoyed your stay with us in our newly renovated rooms. It's always great to start your day off at Timothy's World Coffee which serves specialty coffees, freshly baked goods or even sandwiches to go, just to name a few. We've listened to our customers and just completed replacing all rooms...
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Newly renovated hotel with a great look and has Timothy's Coffee in-house. Location was great, just couple of blocks off the highway and 10 minutes from the falls surrounded with some good restaurants. Rooms were spacious compared to standard hotels and very clean. Heating units need attention.
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Thank you for choosing to stay with the Holiday Inn & Suites St Catharines Conference Centre during your last visit to St Catharines-Niagara. We are conveniently located in the heart of Niagara which allows our guests to enjoy the full experience of the region. From visiting numerous Award-Winning wineries in the Beamsville Bench or historical Niagara-on-the-lake, to taking in the...
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If you are travelling to this area for work or just coming in to see the falls and the rest of the area then you need to stay at this hotel. The are completely renovated and the rooms are fantastic. Plus, they have the service to go with the product. The restaurant has very good food and my favorite part....they...
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Thank you RobertO24 for your comments and review. We're glad you've enjoyed the multimillion dollar renovation and expansion we've just completed. Bowling at our 40 lane bowling entertainment centre is always a great way to unwind at the end of the night. Be sure to visit us again and try our newly added one bedroom suites or one bedroom suites...
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Stayed here over New Years. Hotel is easy to find exit Ontario St off QEW. The Hotel has a coffee shop in the lobby and there is a Boston Pizza restaurant next door. This appears to have been a Quality Inn a couple years ago according to Google Earth. I thought the staff was pretty helpful, the counter person found...
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This is one of the few times that I have written a negative review about any hotel, and the dust issue I encountered is not mentioned in the other reviews, so hopefully it was an isolated problem. Indeed, someone else recently commented the opposite, having found their room to be clean.
My wife and I had stayed here several times...
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the rooms are nice, clean and have been remodelled recently, but sadly the management is out to lunch. They had a large group of very young people staying over as they had some big dinner celebration at the hotel that night. As one might expect, they were loud and boozing alot and up quite late partying. This is not a...
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Thank you for reviewing our property and letting us know about your recent experience. Being a popular destination for annual Christmas Parties with our 23,000 square meet of meeting and banquet space it is often difficult to have our security in two places at once. Once made aware of any situation our team is trained to act quickly to any...
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We had a Life Experiences gift certificate for this hotel and spent this past Saturday night there. We upgraded to the King room with the jacuzzi and we were happy with the room. The jacuzzi was a special treat, the room was similar to the photos shown (we had a 1 bedroom - king bed, flat screen, microwave, decent size...
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Thank you for providing us with your feedback. I have shared your feedback with our Chef and F&B Manager for correction and immediate improvement. I am confident we can change your perception of our famous breakfast buffet. As part of our brand ‘refresh’ throughout the Holiday Inn, I am pleased to say that we are making the necessary improvements and...
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103 Reviews
