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Extended Stay Canada - Ottawa Hotel

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Extended Stay Canada - Ottawa

2.5 of 5
141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Hotel amenities
Extended Stay Canada - Ottawa
42 traveller photos
Ranked #37 of 61 hotels in Ottawa
3.5 of 5 stars 194 Reviews
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194 reviews from our community

    Trip type
Traveller rating
    40
    56
    49
    29
    20
Date Rating
Cambridge, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“VERY pleased!!”
5 of 5 stars Reviewed 17 May 2013 NEW

This hotel was recommended by hotels.com after the one I had originally found by checking the reviews on tripadvisor would not let me cancel if I needed.. There was a pool at the original hotel and I was told there was a hot tub at Extended Stay by Hotels.com. I was disappointed to find there isn't. The positive reviews on... More

Was this review helpful? Yes
Rochester, New York
1 review
“comfortable hotel”
4 of 5 stars Reviewed 13 May 2013 NEW

I booked this hotel on Hot Wire which had it rated as a 3 star. I became concerned that AAA rated it a 2 star. Most of the Trip Advisor reviews were positive, but was also concerned about some that that referred to smoky odors and loud noise. I was happy to observe the hotel management address some of the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
16 May 2013

The staff and I read your review, and would like to thank you for writing such positive things about our hotel's service and cleanliness. I truly appreciate your comments regarding the breakfast, which is a new offering for us, as well as your description of how our suite features suited your needs. The staff and I would like to thank... More

1 review
“Never again.”
2 of 5 stars Reviewed 8 May 2013 via mobile

I checked in to a woman who barely acknowledged me...but I can tolerate rudeness. What I couldn't tolerate were the disgusting rooms. The furniture was so worn that I didn't want to sit down. The room stunk of old cigarettes. And then I checked the bed sheets. They were covered in what appeared to be dried blood. I ran down... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
14 May 2013

Amy - The feedback provided in your review is much appreciated. Please know that we are sincerely sorry you were disappointed in both your guest suite and our service. As this hotel’s manager, I can assure you that I am meeting with all of our team members to review our customer service standards, plus coach them on different ways to... More

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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Very enjoyable stay. Surprised”
5 of 5 stars Reviewed 7 May 2013 via mobile

Stayed in room 1119 for two nights, booked through Hotwire on a hidden bid. Was weary as some of the reviews state some bad experiences and cleanliness issues. The hotel is built into two towers, I seen both room types. I can truly tell the tale of both sides. Original booking was for king size suite. Upon late checkin around... More

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See 9 more reviews by CanJAD for Ottawa
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
9 May 2013

Thank you so much for sharing your experience with us. We appreciate you letting us know that our smoking area was not suitable for you. We are sorry for this issue, but are happy to read that we provided you with an alternative where you could enjoy the hotel and the view. Thank you for choosing Extended Stay Hotels. We... More

Toronto
Top Contributor
71 reviews 71 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
“Good value for the price we paid”
4 of 5 stars Reviewed 6 May 2013

We stayed at Extended Stay over the weekend, and were pleasantly surprised at how clean and spacious the suits were, not to mention well equipped. My husband found a good deal for the hotel on Priceline, and it was worth every penny we paid. As the name suggests, the hotel caters to those who require apartment-style rooms for longer stays.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
9 May 2013

Thank you for your encouraging review of our property. Please accept our apologies that your in-laws stay was impacted by an odor coming from a different guests room. Still, we are thrilled to know that we were able to provide you great service and value. Especially so, that you were able to enjoy our in-rooms kitchens and comfortable beds. Thank... More

ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great Location!”
3 of 5 stars Reviewed 4 May 2013

Great location, walking distance from Byward Market, restaurants and shopping. Hotel lobby and room were very clean. Staff were friendly and helpful. The hallways were dirty and smelly and the noise level was high late at night and early in the morning. There seemed to be several guests who were staying there for much longer than the usual hotel guest,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
8 May 2013

Thank you for the feedback about your stay at our hotel. Your comments in regards to the staff's friendliness and the level of cleanliness in your room are much appreciated; yet, I was disheartened to read that noise disturbed your stay and that you found the hotel hallways to be dirty. As this hotel’s manager, I can assure you that... More

cincinnati
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Decent place to stay”
4 of 5 stars Reviewed 2 May 2013 via mobile

The hotel is located in a very nice place, very close to downtown as lots of nice restaurants. The rooms are older looking for sure, the couch is old looking. We had a problem with the AC and was was fixed. Hotel staff is very friendly and helpful

Was this review helpful? Yes
See 2 more reviews by george v for Ottawa
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
8 May 2013

George - Thank you for posting a review about your stay at our hotel. Please accept our apologies that you found the furniture in your room to be in need of repair. Still, we are pleased to know that we were able to address your issues and provide helpful, friendly service. Thank you again for posting your review. I do... More

Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Very good price”
5 of 5 stars Reviewed 26 April 2013

I was looking for hotel and I found this hotel that was a very goog surprise. The price was very good, the location was very good, the front desk people was friendly, the parking is on the hotel and cost $15,00 , the breakfast is poor but was not a surprize for price that we pay. I stayed 1 nigthy... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
29 April 2013

Paulo - Thank you so much for sharing your experience with us. I am glad to hear that you were pleased with the value, location, and our team. I am sorry to hear that the grab and go breakfast did not meet your expectations. It is one of our newest offerings, so we are working to perfect what is available... More

Brampton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Better than expected”
4 of 5 stars Reviewed 24 April 2013

I had seen a few less than positive reviews so I was a little wary after being told my "secret hotel" was the Extended Stay Ottawa. I needn't been concerned. The outside isn't much to look at, but I thought the room was fantastic. I was in Ottawa to see the Leafs beat the Senators, and not only was it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
25 April 2013

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that you experienced some speed issues with the internet connection. We are sorry for this, but are happy to read that we provided you with a convenient and comfortable stay. Thank you again for your review. We look... More

Bonavista, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Great location”
4 of 5 stars Reviewed 24 April 2013

My husband & I stayed here for a Friday night. Location to the function we attended was great, no cab needed. Secure parking was only $14/nite. Very quiet, nicely furnished, good bars & food very close by. Front desk service was # 1. Liz

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
25 April 2013

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. We are thrilled we were able to provide you and your Husband a secure, welcoming place to stay for your Friday evening out. The staff and I would like to thank you again for posting your review. We look forward to... More

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Additional Information about Extended Stay Canada - Ottawa

Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Deluxe Ottawa - Downtown Hotel
Extended Stay Deluxe Ottawa
Extended Stay Ottawa
Ottawa Extended Stay
Address: 141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Region: Canada > Ontario > Ottawa
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #37 of 61 hotels in Ottawa
Price range (per night): 113 AUD - 147 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Extended Stay, Expedia, Hotels.com, Booking.com, Tingo and Venere so you can book your Extended Stay Canada - Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Extended Stay Canada - Ottawa
141 Cooper St
Ottawa, Ontario K2P OE8
Canada
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