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Albert at Bay Suite Hotel

3.0 of 5
435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
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10 CAD off room rate
Albert at Bay Suite Hotel
Ranked #2 of 61 hotels in Ottawa
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558 reviews from our community

Traveller rating
    325
    177
    36
    14
    6
See reviews for
Families
169
 
Couples
158
 
Solo
36
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Santa Clara, California
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

Named after crossing streets (Albert & Bay), the hotel has a lot nice features for travelers who want a nice place to stay for long periods of time. Each room as has a full kitchen with Frig, Stove/Oven, Microwave, and Dishwasher plus they include dishes, dinnerware, and pots/pans. The rooms are large with modern flat panel televisions in the main... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 14 May 2013 NEW via mobile

Booked this room to see the big suits and yes they are huge! They are doing constructions on the hotel so it's very very noisy (drilling sounds in the morning). The walls are so thin I could hear snoring! Staff was average, some friendly some were not. (Just because we are not a business man doesn't allow you to treat... More

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AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
16 May 2013

Dear Guest, Thank you for choosing The Albert at Bay Suite Hotel. We are very sorry for the discrepancies you experienced during your stay. We are currently remodeling our balconies to have a modern and updated appearance. We are at the tail end of these renovations, everything will be completed shortly. We are concerned that you found some staff to... More

Yellowknife, Canada
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

When staying in Ottawa for more than a quick overnight, and when meetings are in Kanata, I always choose the Albert at Bay. Rooms are comfortable (excellent temperature control as well) and well appointed. Balconies are very spacious. Hotel feels looks like an executive, with a splash of antique, and the comforts of home. The staff are happy, friendly, and... More

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Cobourg, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

We found the hotel room to be clean and spacious, nicely located and a short 5 minute walk to parliament hill but a fair length of walk to the market. Within walking distance of War Museum as well. Would definitely stay here again.

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AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for choosing the Albert at Bay Suite Hotel recently. We really appreciate you taking the time to share your positive experience online. Thank you for the kind words and we hope to see you again soon! Best regards, Amanda Craig More

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 7 May 2013

This was our first stay at the hotel and we chose it based on TripAdvisor reviews and the location (near the War Museum which was our destination). The reservation was made on line and we received confirmation immediately. Based on other recommendations we requested a room as high up as possible. The evening before we learned our schedule had changed... More

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See 2 more reviews by ottawa0191 for Ottawa
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for choosing the Albert at Bay Suite Hotel. We are so pleased to see that you enjoyed the hotel and a special thank you for mentioning our greatest asset, the staff. We are lucky to have a group of individuals who genuinely enjoy helping our guests. I have passed along your suggestion to have softer towels... More

BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

ideal for a family wishing to do some cooking on their own. Kitchen has all the right tools: microwave, electric kettle, coffee brewer, plates, etc. Very clean. Spacious eating area, and living room. Two tv's. 8 minute walk to Parliament HIll. Spacious balcony with screen door is a nice feature to bring in fresh air without the bugs.

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AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for choosing the Albert at Bay Suite Hotel. We want to thank you as well for taking the time to share your kind words with the Trip Advisor community. We are so pleased to see you enjoyed the hotel and our location. We hope to have an opportunity to host you again soon! Best regards, Amanda... More

Calgary, Canada
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 May 2013

I loved staying at the Albert at Bay on a recent trip to Ottawa. Staff were friendly and their service was amazing -- when I first checked in, the room I received had an issue, and they immediately fixed the issue by giving me an amazing room that exceeded my every expectation. The location is great, about a 5-10 minute... More

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AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for choosing The Albert at Bay Suite Hotel. Thank you as well for taking the time to share a review for us on Trip Advisor. Your kind words about our staff are motivational to the team and visiting the Scone Witch is a great tip. We anticipate having the roof top patio open in June and... More

Ontario
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

There is no shortage of space in our suite. Nothing is more relaxing than feeling like you're in an apartment instead of a small room. When we arrived, a gentlemen in the elevator smiled at us and said, "My room has a conference room. and it's just me." He was a bewildered and satisfied as we were. The adjoining restaurant... More

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AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for choosing The Albert at Bay Suite Hotel. We are so pleased to see you enjoyed coming "home" to our hotel during your stay. There is no greater compliment than knowing our guests feel welcome and are comfortable in the suite. We appreciate you taking the time to share such kind words about out hotel with... More

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

I have stayed at this hotel about five times, and have always found it to be impeccably clean and well maintained. The staff are helpful and go the extra mile to provide excellent customer service. The rooms are spacious, and all the amenities work well. The only drawback is the restaurant, which serves very mediocre food.

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AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for choosing the Albert at Bay Suite Hotel. Thank you also for taking the time to share your positive experience online. Your kind words are very motivational for our staff who follow this site closely. I am sorry to hear though that you were dissatisfied with the food in our restaurant. If you are able to... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

the nicest staff, the most beautiful room, great fitness center, great location if this doesn't please I wouldn't know what would this had everything we could think of and more!! loved the attached little convenience shop the staff in there was very nice too!!!!

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Additional Information about Albert at Bay Suite Hotel

Also Known As:
Albert At Bay Hotel Ottawa
Albert At Bay Hotel
Hotel Albert At Bay Suite
Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Ottawa
#4 Family Hotels in Ottawa
Price range (per night): 150 AUD - 254 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
All-Suite Hotel located 1 block from shopping & business area. ... more   less 
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