This hotel was comfortable, welcoming, extremely clean and the fresh smell of cut grass in the lobby is wonderful. Despite the messy, slushy weather, the floors were kept spotless. I must extend my appreciation of the front desk staff. Saying that they were top notch is an understatement! They were accomodating, timely and went above and beyond (with graciousness) when... More

I saw this hotel on tripadvisor and noticed all the good reviews. I contacted the hotel directly and explained that myself and my daughter were meeting my friend and her two daughters in Kingston for a girls weekend. They hotel put together a wonderful package for us. The rooms were lovely, clean and well appointed. The staff was friendly and... More

Husband and I stayed here for a weekend in November for a wedding. As a SPG Plat member we got upgraded to a junior suite which was a bit more spacious. The room was clean and modern. Bathrooms are relatively new. We had contacted the manager before our arrival and he was very attentative and responsive. We found him very... More

I stay at this hotel for business quite regularly and will soon be staying for pleasure as well. The hotel is in a great location of downtown Kingston by the water and offers some great views as well. The rooms and amenities are high standard and parking is available for charge. Above all else the staff are welcoming, professional and... More

I travelled to Kingston for business and stayed at the Four Points Sheraton for four weeks. I was not impressed the first night I arrived and was wondering whether I had stepped into a 2.5 or 3 star inn/motel. It was nothing like the other Four Points Sheratons I had previously stayed at. ROOM: Below average. I tried to sleep... More

This hotel has many things going for it. It is well located just a half a block from the shore of Lake Ontario, right near the historic downtown of Kingston and near to plenty of great restaurants (including a neat Irish pub right across the street Tir Nan Og, which I heartily recommend). The rooms are fine in the hotel... More

Stayed for two nights and was not impressed with the service. It was very mediocre and the staff need more training on service. I parked my car in the garage and when I returned to it two days later, they were doing some work near the entrance to the elevators. My car was covered in dust from the construction. Don't... More

We recently spent two weekend nights at this hotel. The location is great, right in the heart of Kingston, easy walking distance to just about everything. Staff were friendly and helpful. Our room was at the end of a hallway, very quiet, except that there was some loud talking at 3 a.m. that seemed to come right through the wall.... More

The Four Points by Sheraton on lake Ontario, provided fabulous service and their staff are professional and friendly. The rooms are welcoming, have all the conveniences, and you feel right at home. I would definitely recommend this hotel to Kingston visitors. More