The front desk gal was very friendly and inviting when I arrived late at night, however that would be the one and only good part of the hotel. Once I exited the lobby I promptly encountered a very nasty smell in the hallway which probably emanated from the hallway carpet which was black with dirt and absolutely disgustingly dirty! The... More

I checked in for 2 nights on Thanksgiving weekend. When the front desk attendant found out I was there because of family being in the hospital, he immediately took the time to make sure I had the discount they allow, which I was unaware of at the time. The room was very clean, and you could tell they are trying... More

I stayed for 2 nights and when I arrived I noticed that the one and only ice machine was out of order. I am wondering how this most basic convenience was allowed to be missing, with no alternative offered for ice. The bathroom basin was severely scratched, marked and discoloured and the bathtub drained very very slowly. The coffee cup... More

Our first time in Kingston so we picked this location as in the dark and from the road did not look too bad. Checked in and off to our room upstairs, the hallway reeked of smoke so badly you practically needed a gas mask to get to the room. Once in the room it was dirty, air conditioner barely worked... More

We arrived a little earlier that our reservation was planned and the staff help us out to get our room ready as fast as possible. We were with our 2 dogs and were very frindly, they brought us a treats for them and vet phone numbers for any emergency. All staff were so nice and gave us direction to make... More

This is by far the worst hotel i have ever stayed in. The rooms are disgusting! Dirty, run down, and they smell horribly of cigarette smokeIT's in a terrible location too. There's nothing around. I would never stay here again, in fact, i'd avoid the whole comfort inn chain!

This place is dirty. I had to keep my shoes on because I didn't want to touch the carpet. Because of the time we arrived we stayed the night but otherwise would have found another location to stay at. The staff was very friendly but the accomodations - yuk!! They should be charging $30 a night max to stay. If... More

We chose this place because it was well-priced and rated very well considering, however it was disappointing. It was extremely hot and the air conditioning didn't work, the sofa bed in our room wasn't made up - we needed to make it up ourselves and the sheets were stained and torn. We couldn't get extra pillows, towels, or blankets because... More

We stayed four nights at this hotel. Room was clean. Beds were comfortable. Unable to access in room movies and staff tried but was unable to solve the problem. However a generous discount on our stay was satisfactory. Helpful and friendly staff. Good breakfast available. Would stay there again.