Checked in on New Year's Day with my husband and 21 yr old son as he had an exam to write the following day. Chose the hotel based on the proximity to the school. Thought the downtown location would be good to kill some time in, however being New Year's Day, nothing was open. We were surprised at the people... More

Pros: Walking distance from GO transit station and Copps Coliseum -Spa services available on site for additional cost, which my husband enjoyed -Restaurant with good food and decent prices. -Gift of sleep essential items (eye mask, lavendar linen spray, ear plugs) -Decent price Cons: Bathroom small...the toilet was right in front of the sink, very tight squeeze -the area surrounding... More

First time in Hamilton and stayed at Crwone Plaza for the weekend. Your rooms are typical rooms; though me and others thought the bathrooms are a bit small. But i also heard that the bathrooms are smaller on the upper floors (i was on the 8th) than the lower floors (friends were on the 1st). Staff were helpful enough. Asked... More

Stayed at this hotel on a business trip twice. Pros: Room, Customer Service, and Hotel Restaurant Customer service was by far very good. The food from the hotel restaurant was very good and prices very decent. I really enjoyed the service from the waitresses always nice to talk to and funny. The room was very clean and comfortable. Overall the... More

I was in town on business for 3 nights and the person coordinating our travels booked our rooms at the hotel. I am a platinum level priority club member so I was happy to get the extra points. I was a bit disappointed that I was not upgraded on the room. I overheard the receptionist later having a discussion with... More

Beautiful hotel, good location and the service was excellent. The only drawback is the rooms are a little small but they are very clean. More

In town for a wedding so not downtown too much. Room was large and seemed recently renovated. Staff were friendly and helpful. Restaurant was excellent but underused. Easy access once you know where you are!! More

After having stayed at the Sheraton in Hamilton for years while on business, I decided to stay someplace different. The Crowne came to mind. Staff were very friendly and helpful even though the hotel was being used as a temporary residence for a nearby college, which I feared would either reduce service or compromise the facility. There were a few... More

Great hotel, great staff. As two students who were randomly stranded in Hamilton, the front desk was extremely helpful with helping us locate a room at a reasonable price. The free breakfast offered by front desk turned out to be delicious and very speedy as we were in a rush. Though Hamilton isn't an ideal tourist place, the hotel was... More