Mediocre place for the money. Especially when you add in the $10 parking charge and $11 for 24 hrs of "internet". Why not call it "dial up"? I just wish at some point in time, some Sheraton manager with cojones would speak up at a meeting with their upper management and say "Well if we are gonna charge for internet,... More

Pretty decent hotel, some rooms in need of update. I did not stay on the executive floor but these rooms had much nucer bathrooms. Overall room was clean, very comfy bed. Very helpfull and cheerful staff were happy to give directions, make dinner and car bookings etc. The express bus (Go bus) to Toronto leaves from right in front of... More

Five of us stayed at the Sheraton Hamilton on business for a week. One ended up in a room with bedbugs. When she complained, the hotel moved her to a suite, and gave her $200 cash and some chocolate. They did not take care of cleaning her clothes and luggage, and indeed, she had to spend much of a busy... More

My partner was in town on business and I came up to visit him one evening while he was staying at the Sheraton. I was a little worried I wouldn't be able to find anything to do, and when I couldn't get my tablet connected to the wifi, I ventured down to the mall. I didn't even have to go... More

Hotel is a solid bet, very helpful front desk staff and if you are fortunate enough to have access to the lounge the staff and food are great. Breakfast in the lounge was well above expectations, typically in a Sheraton one gets fruit and pastries, here bacon and eggs are available. If you are going to Copps centre the location... More

I liked this hotel. I was nicely welcomed at check-in and given a nice big room on the Club Floor with Lounge access which is open 24 hours! Parking was easy, plenty of it under cover. I ordered dinner through room service and I got a good meal, with a smiling server arriving within 20 minutes of my order. The... More

We recently stayed here for one night (business). I just noticed on the hotel's tripadvisor page that we could have booked a second night for a 40% discount - if I'd known that I would have booked another night and just relaxed poolside! Quick Tips: pick a room on a high floor, facing the water and book access to the... More

Hello Peter, I must Thank You again for the wonderful stay my wife and I had on Wednesday evening our 24th Wedding Anniversary. The room was spectacular, the new modern renovations that were done have truly made the rooms remarkable. We had dinner in Chagall’s yesterday evening and it was delicious. I ordered the 10oz Striploin and it was delicious,... More

I organised a conference at the hotel (just ended) and they really did go over and above. The food was great, staff friendly and accommodating and any (very minor) issues were quickly resolved. They worked closely with me to ensure that it would be a first class event and it was. There was a high degree of satisfaction among participants.... More