I couldn't have been happier with this place. We booked a penthouse suite on the top floor, 2 levels, balcony on each level, full kitchen, huge jacuzzi... it was just fantastic! We actually live right around the corner and we can see the place from our balcony, but we had the hotel room for a small wedding celebration / party... More

I stayed at Harbour towers after having surgery and the staff were absolutely wonderful. Each and every person was incredibly accommodating and genuinely put their absolute best into their customer service. Our room was beautiful with a gorgeous view of the Harbour. The fitness facility and pool were great, especially the gym, it was quite a surprise how many machines... More

This hotel is clean and efficient and has many great amenities. Most important, all the personnel attend to you with courtesy and friendliness, despite the high volume of traffic they handle. All requests are undertaken almost instantly. I have stayed in several hotels in Victoria and this is the only one that has impressed me enough to write a review.... More

We've stayed at Harbour Towers several times. As usual, we booked our room on-line at the "web special" rate. When we checked in, we asked if we could have a room with a harbour view. At reception, COLIN told us that unfortunately, he was unable to give us a harbour view room; instead, he could provide us a room that... More

Upon check in we were told that our 2 bedroom suite had maintenance issues and all other rooms were taken. Catherine (Cat) came out and explained the problem and said that she had found a suite for us at the Hotel next store. She offered us a 2 day parking pass, use of their facilities (pool and gym) as well... More

Just came back after 3 days, 2 nights. First timers, went with The Clipper package from Seattle. Chose the cheaper hotel with the cheaper room. We would have had a better experience if we had paid the extra $ and stayed @ The Hotel Grand Pacific- worth the extra cost of nice ammenties and peace/quiet. For the money, we expected... More

This was my second stay and amazingly the Harbour Towers managed to make it just as bad as the first stay. The spaced-out check-in clerk forgot to take an imprint of my credit card, which means that the second evening my room door would not open, had to haul all my gear back to reception where I was lectured for... More

My rugby team stayed at this hotel for the 2013 Scrumfest and it was fantastic. From the minute of arrival the staff bent over backwards for us. They were cheery and attentive and were there for our every need. The hotel itself is nice. It's nothing fancy but has everything you could need. The pool is perfect for kids of... More

We had stayed in this hotel several times on trips to Victoria, but this stay was most exciting as I had inadvertently left my passport in the table drawer, had left for Vancouver, and needed it the next morning. I called spoke to the desk and they had it. To get it to Vancouver the next day I was transferred... More