We found this hotel to be clean with very friendly helpful staff. We visited in May 2011, our stay was a present from friends as an early wedding present, we were lucky to be in a corner suite which overlooked the harbour and the state house. We loved all the views, watching the sea planes take off and land was... More

We stayed here for two nights for a wedding. All in all, it was a very good experience. We went to the pool and hot tub this time - something I haven't done in any of my previous visits. Very nice facilities! Parking is pretty expensive, and the lounge seemed a bit dated, but the food was very good. We... More

The hotel was very nice but the rooms are small, no place to put your clothes, furniture is dated, tv old and not great. It would be good for an overnight not great for an extended period. We had to sleep with balcony door opened, we found it very stuffy. I was pleased with the breakfast my husband and I... More

As a frequent traveler I rarely get excited by a hotel, but a property with this many pluses gets my attention. From location and view to room cleanliness the place rates a solid 5. Only issue was parking was a bit pricey. Mamu great eateries close if you choose to eat of property. and a lively pub scene as well.... More

My husband, my mother and I stayed here on a Victoria Clipper package. The staff was very professional and friendly, first class really. I was really looking forward to this hotel since it is part of the Preferred Hotels network which indicates it is a higher quality accomodation. The room was lovely with a balcony, I had just 1 huge... More

I've been here a few times for business since 2010 and the stays have been very consistent. It has a gorgeous location right on Victoria's inner harbour near the Parliament buildings and the Empress. Self parking is about $15 a day. (If you're in town on the weekend, there's some street parking for free behind the hotel if you want... More

We selected this hotel as part of a Victoria Clipper Ferry package for a trip with six family members. We booked three City View rooms and each worked perfectly for our two-night stay. The rooms were clean, extremely comfortable and well-appointed for a downtown hotel (which are often tested for space), and featured a newly renovated bathroom. The little balconies... More

Clean rooms, fantastic location, very friendly, proffesional staff. More

I've stayed here a few times now when visiting my old hometown, mainly because of the location and the balconies. It sure is nice to be able to put my feet up in the sunshine overlooking the inner harbour. This is a very competent hotel with good services, amenities and staff. It's clean, well maintained and relatively well priced. The... More