While the front desk staff were warm and friendly, the bottom floor room ( needed because of mobility issues and a no elevator hotel) was very chilly and dark. A thin blanket for the fold out couch bed was inadequate. We had informed them of the mobility issues in our party when making reservations but were not informed that in...
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Everything was perfect at this hotel from location, staff, and a comfortable bed and wonderful courtyard area
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nice and clean .Very quiet able to get my work done.
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When you look at courtyard you can't help being impressed. Pool in the middle, lovely grounds. But we had to have our room re-cleaned, and the pull out couch was beyond bad. Disappointed no discount given b/c of the pull out couch being sooo bad. But not staffs fault following protocol. Cleaned up our room happily, but had offered to...
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Depending on your room the walk to the breakfast may take you outside and around into the main entrance then up a flight of stairs. We didn't mind as got us moving.
The only other thing is there are no non-pet rooms. With allergies we prefer hotels with no pets or will ask for rooms less desirable to pet owners.Here...
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We would like to thank you for your review of our property! We are pleased that we were able to meet your expectations with respect to your allergy to pets. We have an extensive cleaning program which allows us to have all of our rooms be pet friendly without people having to worry about pets having been in any particular...
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I stayed at the BW Inn during my visit to Penticton for the BCWWA conference. My experience here was very pleasant - clean rooms, comfy beds, friendly staff and good (free) breakfast. There is a nice park space in the centre of the hotel building. The hotel itself is situated right in the midst of all the main shops and...
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We would like to thank you for your review of our property! We are pleased that we exceeded your expectations with regards to your stay during the BCWWA Conference. We are happy you were able to take advantage of our Deluxe Continental Breakfast, and we will certainly pass your comments regarding our customer service on to the team member(s) that...
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Cheery staff. Clean rooms and very comfortable beds. Excellent continental breakfast. Staff very helpful
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We would like to thank you for your review of our property! We are pleased to know that you had an enjoyable stay with us and enjoyed our Deluxe Continental Breakfast. We will be sure to mention your kind comments to our team members.
We thank you for your business and we hope you return to stay with us again...
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Second time I have stayed at this BW. Rest of family chose to stay at the Sandman Penticton and after visiting my brother in that hotel, I am very happy that I stuck with my decision. The breakfast was well laid out. Enjoyed reading my paper in the morning with waffle and coffee. I especially found the night clerk very...
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We would like to thank you for your review of our property! We are pleased to know that your stay was enjoyable and you were able to take advantage of our Deluxe Continental Breakfast, and we are happy that we were able to provide you with the customer service that you deserve as a guest. We will be sure to...
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We stayed overnight last night. Reception is friendly, helpful and professional. Room very clean and nicely decorated. Continental breakfast was great - nicely laid out with a good variety of foods. The waffles were wonderful! All told, it's a great spot to stay. Speaking of spot, the little dog named Sam is a fun addition to the reception area.
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We would like to thank you for your review of our property! We are thrilled to hear that you enjoyed your stay, and that your experience while staying at our property was enjoyable. We are happy to know that you enjoyed our Continental Breakfast as well as the quality of our guest rooms, and we will be sure to pass...
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Have stayed here a few times.
Great breakfast with hot waffles! (you make yourself to order)
Some rooms are dated, but hotel is in decent repair all in all.
I travel with my Doberman and both hotel and guests were accomidating having a large dog in the room and in the yard.
Playground and cook area is nice and gets...
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We would like to thank you for your review of our property! We are pleased to hear that you enjoy staying at our property and are able to bring your pet along on your vacation! We pride ourselves in being a pet friendly environment, and we are always happy to hear that we can provide a friendly environment for our...
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135 Reviews
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