Beautiful location on the Fraser. Clean, comfortable rooms catering to all your needs. Adjoining restaurant had a good seafood menu. The only downside to staying at The Quay is if you come by skytrain and have to walk up and down all those stairs (carrying luggage!) before reaching the boardwalk and the hotel. No problem if you come by car... More

Once again this was a hotel I approached with some trepidation. I know New West very well and being this close to Skytrain and the railway was cause for concern. Once again, booked by the Sweetie who can sleep through an air raid on a mattress of rocks, Me -the princess of the pair was concerned about getting my sleep.... More

I have stayed in literally hundreds of hotels in over 50 countries, so I do know hotels. When I rate a hotel, I always look for the bad and the good. Here I found lots of good and no bad. I do not understand the complaints people have made about The Inn at The Quay concerning noise from the harbour,... More

I came from downtown Vancouver and took the SkyTrain to New Wesminster. Getting down from the platform there were 2 flights of stairs, and then no taxis or buses to get to the hotel. I walked to the train overpass, up another flight of stairs, across the tracks and then down another flight of stairs. Then about a block walk... More

My husband and I stayed here for 10 days while he recovered from back surgery. The fromt desk staff and housekeeping staff are very helpful and professional. Our housekeeper, May kept our room in tip top shape, even when my husband couldn't get out of bed directly after the surgery. The beds and pillows are comfy and the in-room Starbucks... More

I'm really surprised that no one so far has mentioned how difficult it is to drive in and out of this hotel with your car. I found it to be very difficult as a non-resident of Vancouver (and no, I'm not a country bumpkin!). Took me three tries to get in - you can see it from the road but... More

When staying in a new city I've come to rely on hotel staffers for directions to local attractions. Twice I asked staffers how to get somewhere and in both cases I was pointed in the wrong direction. Additionally, when I asked about Vancouver's world-class public transportation I was urged to take the Skytrain and was told a day pass would... More

Good accomodations. Underground parking. Above all, very good food quality from room service. More

It was my wife's birthday and I decided to surprise her with a weekend 'away'. I call ed the hotel and mentioned that it was her birthday. When we arrived the lady at the desk greeted my wife with a "Happy Birthday" and on arrival in the room there was a 'welcome' from the hotel manager, Kathy- very nice touch!!... More