Avoid this place at all costs. It is terrifying, dark, filthy, it smells bad and is in a deserted location. There is no staff on site in the evenings; you are given a key to the entire place and left to fend for yourself. Especially dangerous for women. The hotel from the Shining is luxurious by comparison. Was in Nanaimo... More

Don't be deceived by the name - as best this is a $40 motel. From the moment we arrived, everything was bad - hotel is not always open during the day, room was dirty, oven didn't work, air conditioning didn't work, key didn't work, had bar fridge instead of full size fridge. I truly believe this place is an organized... More

What a horrible place - and smelly and skanky - booked through Expedia - will never use them again - stayed all of 20 mins - long enough to find out this place sucked - no air conditioning, stained rugs, broken plastic chairs, 2 headed bugs in bathtub - yuck - We left after complaining to expedia and hotel manager... More

Lobby was freezing cold. Desk Agent had space heaters set up around her to keep her warm. Our room was freezing cold and the bathroom was a disgusting, dirty, moldy room with an unusable shower. We were told that after 9pm if we needed anything we needed to dial 0 and talk to onsite management. All that happened when we... More

Don't ever stay at this hotel. They rip you off huge.. we were told we were not being charged for a terrible night's stay with no air conditioning, smelly room, old and deteriorating.. I was sickened by this place. Then the charges on my credit card stayed, $140 for a horrifying experience, I asked them to reverse this and they... More

It was an old building. Scary, the reception area closed at 9 pm. We were the only people in that huge motel and we did not know that until early the next morning. The 2nd day, we were still the only customers there. They are renovating so the building are very smell of paint. Our room was the last room... More

Website states that they under renovations....they haven't started.....this place is in extreme need of repairs. Location is excellect....close to the marina and wall walk....the inside of the units are frightning...dirty...I should have slept in my car...

Don't be fooled by the fancy new name, Waterfront Suites and Marina. The place is a mess. We'll go back to the downtown hotels and B & Bs where we were warmly welcomed and thoughtfully cared for. The friendliness that makes Nanaimo special is not in evidence here. The treatment we received was shocking. On arrival, our credit card was... More

For the last two years, I've spent a week with a group of divers in Nanaimo.The Moby Dick is the only place for us. The rooms are very large - lots of place for the gear. We can even put on all the gear and just walk to the boat. The decor is a little dated, but think of it... More