I booked without seeing. This is definitely an old place, with old furniture, old plumbing, old everything; noisy. There seem to be some permanent residents in some rooms that one would describe as "characters" - I emptied my car out completely and repacked the next day. The room itself wasn't clean. The maid is apparently unfamiliar with cleaning under the... More

With the bad weather on the connector I tried to cancel my reservation with this hotel. After over an hour of frustration and hangups, I am unable to get through to anyone who is willing to help. They transfer to a cancellation number that is NEVER answered. All they want is your money, they charge your card and won't even... More

Am sorry we did not check with T.A. before we checked in. Place was almost empty and can see why. We had upstairs room /carpet needs replacing on landings as it is filthy and stained Once in room, one has to ask if the room had been made up without changing the bedding. A white sheet/duvet cover was so wrinkled... More

Got sent to stay here after the sister property "The Dillworth Inn" discovered they over booked our room. We were upgraded to the "Executive Suite". Too bad there was just 2 of us and not the whole family as the suite was huge. Full Kitchen, dining room, huge living room and 3 bedrooms with enough room to sleep 6 easy.... More

Stayed 2 nights during business trip - Sept. 17, 18, 19 2011. Slept very well on the comfortable bed-no sounds of neighbours up or beside, or from parking outside-walls quite soundproof. Room had been recently redone with new carpets, paint, tile, bed linens. The swimming pool was alright, the dry cedar sauna very good. Microwave and fridge, coffee maker were... More

We were going to Penticton with another couple to check the wineries out but Iron Man was on and no hotels so decided to go to Kelowna instead. I found this hotel on line and when I booked on line they didn't have any more of those type of rooms but when I called they said we could upgrade to... More

Yes, it's a bit run-down (from the outside) but it met our needs. We had enough beds for 5 people, it was clean and quiet. I liked that it had laundry facilities, and was close to amenities. There is a rec place next door if you wanted an indoor pool. Yes, you have to pay but I'm glad for that... More

As we drove up to the motel, it looked run down and sketchy. My words to my husband were "I am so sorry!". Once we got to the room it was not too bad. Kelowna accommodations were all very expensive so this fit in our budget. The room seems to have been repainted and new carpets put in recently. They... More

Our room was clean and comfortable. Enough space for the family of four and was in our budget. Our room was quiet. More