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Comfort Suites Kelowna

3.0 of 5
2656 Highway 97 North, Kelowna, British Columbia V1X 4J4, Canada
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Comfort Suites Kelowna
Ranked #2 of 35 hotels in Kelowna
4.5 of 5 stars 116 Reviews
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116 reviews from our community

    Trip type
Traveller rating
    72
    30
    8
    4
    2
Date Rating
Kitchener, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2012 NEW

This was my first time to this hotel. The young man at reception made me feel like they really appreciated our business. Check in was pleasant and prompt. He also recognized that I was a loyalty member of this chain of hotels. The room was spectacular, clean and very spacious. Everything was in working order which is rather unusual in... More

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Vernon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2012

Busy pool with not a lot of guidance where the kids are concerned, considering it's right across from the service desk I was surprised that from 6-8:30 6/7 kids were tearing around playing tag and screaming high pitched all over the entire pool area. Not pleasent in that respect, even scared my 8yr old. The others were probably 10-12 yrs.... More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
10 May 2012

Thank you so much for your repeat stays with us at the Comfort Suites. I am pleased that you find our staff friendly, the hotel perfect for your needs and the free hot breakfast bar to provide a sufficient breakfast for you as you start the day. Yes, our waterslide and splash pool make our hotel #1 on the family... More

Vancouver
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 April 2012
3
people found this review helpful

This is a great hotel right on Hwy 97N in Kelowna. It is closer to Eastern edge of Kelowna but is still surrounded by stores and plazas. There is plenty of free parking in the lot. Kids would love the indoor slide by the pool. A fitness centre is also available 24 hrs a day. There are only 4 machines... More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
20 April 2012

Thank you so much for your write up regarding our award winning Comfort Suites. We are pleased too that you appreciated the free wireless internet available in our entire hotel. We are thankful for your high recommendations- thank you once again and we look forward to welcoming you back real soon! More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 April 2012

The Comfort Inn franchise is what it is -- a mid-range chain, offering comfort and at a good price. In the case of this newest hotel in Kelowna, that is not the case. Our suite was well planned, offering great bedding, and more upscale decor than expected. But it is this hotel's staff that goes beyond. Lee at the front... More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
18 April 2012

Thank you very much for your comments on our Kelowna Comfort Suites. We are proud to provide "above expectations" in our rooms with good value and guest services with our amazing team. We truly appreciate the time taken to provide us with your comments and hope that we are able to welcome you back in the future.. More

Hanna, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 April 2012

I booked this hotel after reading reviews on Trip Advisor. It did not disappoint. My daughter and I were checking out one of the post secondary institutions for a couple of days. The hotel was easy to find and get to. Ample parking. We had no problem adding a day at the beginning of our stay. We arrived at the... More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
18 April 2012

Thank you so much for your feedback. We truly do appreciate all the constructive comments; all feedback assists us in becoming better- as the entire team and hotel truly desire to offer the best product with fair pricing and best services in our region - your comments are so helpful. truly appreciate you enjoyed your stay and our team- thank... More

Calgary
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 31 March 2012

Our King Junior Suite was spacious and well laid out, with a king bed, desk with good chair, comfy arm chair for reading, fridge, microwave, etc. But because it uses 100% compact fulorescent light bulbs, it was dim. Around the coffee maker in particular it is hard to see what you are doing. I think the rooms must have been... More

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Surrey, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

I have been staying with Comfort Suite Kelowna for a couple years and have been pleased with the service of all the staff, but have to say that Lee has gone above and beyond on more than one occasion. I had a problem with my room and he automatically upgraded my room when I mentioned it to him, but not... More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
30 March 2012

Simply.... Thank you for the outstanding commendation regarding the guest service experience you received while at the Comfort Suites. Truly Lee's actions are one of the many reasons why our hotel has achieved GOLD AWARD for the second year in a row. Your objective comments as well are truly appreciated- mid week the hotel is always quieter with our corporate... More

1 review
5 of 5 stars Reviewed 25 March 2012

Hotel was awesome! Especially Lee he was so nice to us and kept us busy! I love the blueberry make your own waffles! The rooms were very nice and the service was excellent.. Next time I come to Kelowna I am most definately staying here!! And hope that Lee is working! :) More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
28 March 2012

Thank you for your comments regarding your recent stay with us. Our front desk team receive high commendations and I am pleased that Lee provided you with his exemplary customer service. Thank you for the comments on our new Breakfast Bar and new food options- the waffels and hot meats and hot eggs along with the variety of pastries &... More

british columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 March 2012

The room was very spacious and comfortable. The breakfast was great: bacon, eggs, bagels, toast, muffins, yogurt, cereal, waffles and juice and coffee. There was unfortunately a hockey tournament happening while we there. There were kids screeching up and down the hallways and banging on our door, the pool area was unbearable because of the screaming. This isn't the fault... More

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Keremeos, Canada
1 review
5 of 5 stars Reviewed 14 March 2012

We've stayed at this Hotel a few times now and have always enjoyed Superior service from Check-in to Check-Out. All staff including front desk, breakfast room staff and cleaning staff acknowledge the guests with friendly smiles and greetings. Rooms are immaculate and spacious. Pool, hot-tub always sparkling clean. We highly recommend it for business or pleasure. More

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review
16 March 2012

We are thrilled to have received your comments and pleased that we earned your recommendation of the Comfort Suites. Thank you for acknowledging SUPERIOR guest services; truly all of our team are committed to our guests and strive for best stays. Your recommedations are so appreciated and validates our winning of the 2012 GOLD Award for Choice hotels. We do... More

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Additional Information about Comfort Suites Kelowna

2656 Highway 97 North, Kelowna, British Columbia V1X 4J4, Canada
Price range (per night):* 146 AUD - 274 AUD

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