I recently booked this hotel for a wedding in the area. The reservations were for 15 people in a total of 5 rooms. The problems started at check in, the reservations were completely wrong with the reservations in the wrong guest names, wrong room types and wrong room rates. After a lengthy discussion at the front desk everyone was given...
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We stayed at this hotel for 2 nights in March with a coupon from some deal sites that I can't remember anymore. We made the reservation before checking the reviews, and I was pretty upset about our choices at that time to a point that I was prepared to keep the reservation and go to the Bigger hotel with the...
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Thank you for your review of our hotel.
The hotel is under going renovations including new carpeting, new paint, new drapes and other lobby improvements.
We invite you to come back to the hotel after all the improvements are made, which will be next month.
Thank You!
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After all the bad reviews I guess ramada listened
I went last weekend in may with
My wife and two dogs it was perfect clean and fully renovated I have no complaints yes they take dogs
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Thank you for your review!
We are glad you enjoyed your stay and look forward to seeing you back in Harrison Hot Springs!
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We too accidentally booked this hotel when we bought a "groupon" type of deal thinking it was the Harrison Hot Springs Resort. This hotel had a very similar name at the time but has since changed to a Ramada. The location is good, just one block off the main strip. Our room had a small fridge, microwave and coffeemaker. The...
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Thank you for your review of our hotel.
Even though you enjoyed your stay we are sorry that you missed out on having a pool.
We do have a hot tub area, and there is a hot springs pool across the street from the hotel, that is available to guests for a small fee.
We hope to see you again.
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We stayed two nights .My wife and I stay here 4 or 5 times a year. The rooms are being upgraded floor by floor. The television stations are most adequate, along with inroom fridge and coffee maker the hot tub and work out room are a bonus. Kevin is always so pleasant and willing to assist. We like the security...
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Thank you for your review!
We are always glad to see our regular customers like yourself.
Kevin enjoys dealing with you, and we are glad that it goes both ways. We are hoping to see you again very soon.
Thanks
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We "accidentally" booked this hotel thinking it was the Harrison Hot Springs Resort.
We were very satisfied with our stay though. We stayed for a weekend, we had a nice room which was newly painted, the room was clean and comfortable.
There are lots of restaurants near the hotel, and on the 2nd night of our stay there was entertainment...
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Thank you for your review of our hotel!
We look forward to seeing you again very soon!
Thank You!
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Very dated and old. Needs a major renovation to justify rate
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I stayed here back when it was the executive inn...so may have new management now but what a nightmare it was when we had our wedding there. HORRIBLE! They lost our boxes of wine and conveniently found them at the very end... we were missing beds in our rooms, we had guests staying in double bed rooms...and the hotel only...
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Thank you for your review.
I see from your review that your stay at the hotel was quite a while ago. I don't know when, but there have been many changes at the hotel since then. We have a new Sales and Catering manager, Peter Healey and we have a new housekeeping manager.
In addition we are painting, and putting...
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Took advantage of a Social Shopper coupon deal and stayed two nights in an upgraded Executive Room. Room itself featured a king bed that was of average comfort, a small LCD 24" TV with 60+ channels, a fridge and microwave. The big plus feature of this room is a natural gas fireplace and two cozy wing back chairs on either...
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Thank you for your review!
It is true that some of our carpets are worn. However we are fixing that! Our carpets are being changed as we speak, and our rooms are being refreshed with fresh paint and new drapes as well.
We hope you will give our hotel another try in the future!
Thanks
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I have stayed at many hotels around the world, and this was one of the nicest in a long time. The staff was incredibly helpful and friendly. The establishment was clean, and just had great amenities. When we told them it was a night out for our anniversary we were upgraded for free to a larger room, they put rose...
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Thank you for your review. We are happy that you enjoyed your stay at the Ramada Hotel. We look forward to welcoming you again, hopefully we won't have to wait until your next Anniversary!
Thank You
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